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The Anderson at Brooks
7938 City Base Landing, San Antonio, Texas, United States
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About the The Anderson at Brooks
Welcome to The Anderson at Brooks in beautiful San Antonio, Texas! Our newly built community offers a variety of floor plans designed with your comfort in mind. Enjoy amenities such as a swimming pool, fitness center, and volleyball court. With features like 9-foot ceilings, custom cabinetry, and faux granite countertops, our apartments are sure to fit all your needs. Conveniently located near dining, shopping, and entertainment, The Anderson at Brooks is the perfect place to call home. Pay rent and request maintenance services easily through our Resident Portal. Visit us today and see why we are the best choice for you and your family in San Antonio.
Photos of The Anderson at Brooks
7938 City Base Landing, San Antonio, TX 78235, United States
Opening hours of The Anderson at Brooks
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of The Anderson at Brooks
"When I moved out, I was sure to give them my forwarding address and verified my phone number. Not once was contacted through mail nor phone not to mention we still have the same phone numbers and emails nothing changed!!!!!I recently checked my credit report and had an outstanding balance of $1558 from the complex. $1558 dollars!!! Then i didn’t get my deposit back so why i am being charged you already kept the e deposit why change again just greedy !!!!!!! Now, I have to day I have no qualms with the management, I have a problem with their corporate office. They're the ones controlling everything. Yes your car will be broken into leaving here and there are not going to do anything about it !!!!!"
"STAY AWAY. They do not take the safety of their residents or their property seriously. I was assaulted by 2 other residents that lived there and Jennifer was very dismissive about it. I called the police and after 90 days + she managed to evict them. “Giovani” or whatever her name is, is very condescending and difficult to speak to. She was rude and disrespectful when discussing our move out day. I am so grateful to have finally cut all ties with this place and have moved out. If this review can help you determine your choice to move in here please take my experience as a warning of what is expected of this place. P.s. your vehicle will more than likely be burglarized. Good luck"
"I do not recommend this apartment complex to anyone, if I could give negative stars I would. Their customer service is beyond lousy. Management is terrible and unprofessional. Nobody bothers to answer the phone at the front office nor does anyone bother to give you a call back when you leave a message. Emails even go unanswered. The gates are always broken. And they do not take the safety of their residents or their property seriously. My truck has been broken into numerous times and my neighbor has experienced the same issue and The Anderson continues to ignore the issue. There is no security around (even though they claim they do have a security guard, I’ve been there a year and have never seen one security guard around) anyone can enter the complex with the gates constantly left open because they constantly break. Do not bother renting an apartment at The Anderson you will deeply regret it. Complaints and concerns fall on deaf ears here, they are completely indifferent to the needs of their residents."
"I lived at the complex for over 3 years and I didn’t have any huge issues that were out of the ordinary. Upon move in, the apartment was nice, clean, and had a great courtyard view. Amenities are fine, there is a nice pool area and a gym. I loved the walking loop. Communication with new management has been fine and very great as I moved out. I did have some issues w/the previous management. Yes you can hear neighbors here and there but it’s an apartment complex, its something that should be expected. I had good neighbors. However, I do know there are some instances of bad neighbors who don’t care or are mindful about the noise or foot traffic. Maintenance guys are very fast and helpful! My move out charges were for utilities and I did not get charged anything additional, I kept my apartment very clean and management & maintenance recognized it upon my move out. I was never late on rent, I finished my lease as scheduled so no additional charges were made to my account. After remaining utility charges, I got the remaining money from my deposit back. Thank you for a wonderful 3 years."
"We have lived in these apartments for 7 months and I must say that the complex is always well kept and the management team has always been very attentive and quick to respond. Maintenance is on point and very professional. The apartments are very nice and the floor plans are beautiful. I do believe that the refrigerators on the 3 bedroom apartments (what we have) are way too small and a full size would be better but that’s not a big deal. I have had a few discussions with management and they have been so accommodating and helpful. I was laid off due to COVID-19 and the management team was understanding and helpful with us in allowing us time to pay the rent without penalties. I understand that this is a business and they need their money also, so the way they helped us was more than I could ever ask for. Recently my sister in law brought my kids some dinner while I was out of town and yes she got towed, but after I spoke to Melissa and explained what happened, she was very apologetic and understanding and did convey the rules which are there for our protection, she was also gracious enough to assist me with recouping my fees. Melissa thank you for being so understanding and your entire team has made it a pleasure living there If you’re looking for a place to call home, no need to look any further!!!"
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