Palatia Apartment Homes
10362 Sahara Drive, San Antonio, Texas 78216
About the Palatia Apartment Homes
Palatia Apartment Homes is a luxurious residential community located at 10362 Sahara Drive in San Antonio, Texas. Our beautifully designed apartments offer modern amenities and spacious living areas, perfect for individuals and families alike. Residents can enjoy our resort-style swimming pool, fitness center, and beautifully landscaped grounds. With a convenient location near shopping, dining, and entertainment options, Palatia Apartment Homes offers the perfect blend of comfort and convenience. Experience upscale living in the heart of San Antonio at Palatia Apartment Homes.
Photos of Palatia Apartment Homes
10362 Sahara Dr, San Antonio, TX 78216, United States
Opening hours of Palatia Apartment Homes
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Palatia Apartment Homes
"Updated review 8 months after moving in: My mail box has been broken for over a month and still nothings been done to fix it. I have to drive to the post office for my mail, drive to do laundry and for the 3rd month now I've had to drive to get money orders and bring it to the office just to pay rent because they keep switching management. Someone who was likely drunk drove over the ledge in the parking lot not far from apartment units. Multiple times the dumpster truck doesn't even show up so trash sits for weeks all scattered around the dumpster. New years eve I watched as a group of drunk mexicans near the office fire guns into the air all night long mixing with the sounds of fireworks, scaring me and ruining my celebration. There's constantly notes written in only spanish and not translated to english so I cant even understand what it means. Always men standing around their cars outside their apartment with beer staring at every car passing by everytime I get home. Disgusting amount of trash everywhere always, people dumping tires and garbage. The roach problem has actually become worse, they're in every room of the house, forget having clean dishes. Building 12 has had major issues with flooding. Two units down from me I seen the back door open, looked in and seen the entire palce was flooded and covered in BLACK MOLD. I live extremely close to it so I'm just praying for August so I can move out. - Signed a years lease. Day of move in I end up getting a whole different unit I was told I was getting and almost forced to wait a whole extra day to move in. CONS Now the absolute WORST thing about this place is the violence. I moved in about a month ago and have heard gun shots about 5 different times already. Please DONT NOT sign the lease if you want to live in a safe environment. Update: Violence is an understatement, there was gun shots I heard and wake up to crime scene tape and police near the entrance to the apartment. Plenty of news articles to read featuring the same type of incidents. Someone crashed into the fence near my apartment complex November 20th 2023. The "gated community" is not protected by a gate at all as its left open. I work nights and every single night I get to the complex there is absolutely no parking. I have to park 2 buildings down and walk to my unit after work everyday. Tow trucks constantly drive right in the complex looking for any cheap petty excuse to tow vehicles. Plenty of broken down vehicles with flat tires taking up parking spots and have already heard neighbors drunken fights There is a bad roach problem. I pay monthly for pest control yet pests run rampant. The laundry mats are NOT operational, you'll have to leave the apartments to an actual laundry mat to clean your clothes. There is constantly beer bottles thrown all over the parking lot and or just tons of trash in general and loud spanish music blasting at night. My kitchen sink flooded and both drains had water shooting up and slipping all over the floor TWICE. My bathroom tubs paint is chipping off. The management has been extremely unprofessional and disrespectful, seems very unapologetic, I've never missed a payment and told them there's no way I owe 468 for 1 month of electricity and the woman didn't seem to care and her argument was "well its 32 days its charging you" like what I'm renting a 1 bed my electricity was around 90 a month not 400, come to find out the management and the electricity company were both charging me even though I stated twice already before moving in I set up electricity already. Management changed and it took 2 hours and a tense argument for them to finally fix the electricity charges that shouldn't have even been there in the first place, yet I still probably paid more than I actually owed when I've always been on time for every payment and been transparent since moving in. Terrible treatment. PROS Buildings do look remodeled with a fresh coat of paint and my unit is decent. Nice water pressure and I havent had an issue with hot water or ac Decent price. I will not be renewing my lease."
"They never answer their phone, despite leaving numerous voicemails and emails to the manager. My AC hasn’t been working for over a month, and I can’t get into contact with anyone. The new management has boasted about being better than previous managements, but honestly they’re just like the others in terms of expecting residents to pay rent ON TIME, but can’t complete maintenance requests ON TIME. Doesn’t matter what “management team” we have, the maintenance team is the absolute worst in getting things done. Haven’t even lived here for a year, and I’m already looking forward to moving out!"
"I am sooo excited for my move! I decided to start the year off in a new state and decided on Texas! I had an excellent experience with Avontae as my tour guide!! He showed me a beautifully spacious 1-bedroom apartment, and his customer service was truly top-tier. Avontae's professionalism and attentiveness made the entire process smooth and enjoyable. I highly recommend his services to anyone in search of a new home!!!"
"The fact that this apartment complex is still up shocks me. I lived here back in 2015 when rent was $445 and still had the same problems as all these recent reviews. It's crazy how it's under new management and still haven't improved says alot. The remodeling is probably nice but everything else needs work, I'm glad I got out when I did"
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