Caring for Kids Pediatrics, PA, 10407 Texas 151, San Antonio, TX 78251

"Receptionist in front was prompt at check in. Doctor was great quick in and out and efficient. The reason for four stars was due to check out and no one being there had to ask the MAs on phone how I can check out. Was told did you try going to front which I was told by doctor that I could check out on the other side that I was at. Tried to and there was only one lady that was checking in all the patients so went to original area and a girl was finally there eating chips and watching tv on her phone. I asked if I could check out there she asked if I went to front to check out which I advised there’s one receptionist and like five patients standing by. So she had to put her chips up lick her fingers then turn her movie off before checking me out. Very unprofessional and rude. She didn’t have a name tag so wouldn’t be able to say who it was. Just know she has brown short hair and freckles. Other than her everyone else was great!"

"We absolutely love Dr. Franck and can't speak highly enough of her! She's been our son's pediatrician for 4 years since he was born and is absolutely wonderful. Kind, caring, personable, thorough, and knowledgeable. The office is quick for check-in and check-out, always plenty of parking, and texts a link to check in ahead of the appointment to save time. The office staff is helpful and takes the time to explain everything. In our case, it's super convenient that they're located right next to STAAMP. Highly highly recommend Dr. Franck!"

"I spoke to 2 different girls over the phone. I don't remember the first girl but second name was Denise. Thry were both very profetional and helpful to me and very patient in explaining the process and what I can expect. I was able to register my 2 kids to have care starting January 2024 thabk you for good service."

"This was our first visit. Dr. Nelson was extremely kind and very knowledgeable. She took her time to explain everything to us. The front desk staff and medical assistants were very professional and kind. I needed to add a bit more. I appreciate how invested Dr. Nelson is in her patients. She took the the time to call me after hours for a concern we had. Highly recommend them!"

"I was mislead by the reviews. This was our first and last visit at the Helotes office. My children went for a wellness visit and are healthy. I was questioned by the female doctor why am I not “protecting” my children because I don’t follow the recommended vaccine guidelines? My children are very well protected and a freedom of conscience belief choice that I’m allowed, to make that decision. I figured the conversation will end there, but it didn’t. The doctor continued to berate me telling me that my children will get vaccinated children sick (isn’t that what the vaccine is for?) and how my children will need to wait in the car for future visits. Isolating my children even though they are healthy and can’t even sit in the office. I understand the medical side, but she didn’t respect my parenting right. My choice is no different than a parent who chooses to vaccinate. So if you have personal beliefs and values for your children that is different than the recommended guidelines, I wouldn’t recommend this practice."