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Verandas at Shavano Park
17203 Northwest Military Highway, San Antonio, Texas 78257
About the Verandas at Shavano Park
Verandas at Shavano Park is a prestigious real estate agency located at 17203 Northwest Military Highway in San Antonio, Texas. Our team of experienced professionals is dedicated to helping clients find their dream homes in the beautiful community of Shavano Park. With a focus on personalized service and attention to detail, we strive to make the home buying process as smooth and stress-free as possible. Whether you are looking for a cozy condo or a spacious family home, Verandas at Shavano Park has the expertise and resources to help you find the perfect property. Reach out to us today to start your journey towards homeownership in this charming neighborhood.
Photos of Verandas at Shavano Park
17203 NW Military Hwy, San Antonio, TX 78257, United States
Opening hours of Verandas at Shavano Park
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Verandas at Shavano Park
"We moved here in September and received the apartment with numerous broken items. Despite contacting maintenance multiple times, they have been unable to address the issues in the apartment. Furthermore, when maintenance does come, they often address only a small portion of the issues and promise to return later to address the remaining problems, but unfortunately, they never follow through. It's genuinely upsetting how they ignore our emails. The situation with the broken closet door is just one example of their negligence. Our closet door is broken, and when we told them, they just left it in front of our apartment for almost two weeks.They don't seem to care about our comfort or well-being. It's disheartening that the place we call home has become so uncomfortable due to their lack of response and poor management."
"Move-in Experience 0/5 After signing our lease, our “Welcome Home” letter did not include any of the discounts/promotions the apartment was offering. We had to contact Management twice to make updates on the form. Our move in date was pushed back two weeks due to a negligent contractor breaking our kitchen sink and counter. Verandas Management did give us an option to select another unit but the units did not include the items we had originally signed our lease for (patio, first floor). They did not offer any other accommodations. During our actual move in, our sink was nonoperational and we’re unable to get it fixed after 2 days. Apartment was clean-ish, carpets and some bathroom drawers were not cleaned correctly. We were also not notified that we had to create an account for the package lockers until we had to get a package delivered to us. Management 3/5 After the nightmare of our move-in experience, we try to keep our contact with management at a minimum. Few times we have reached out they have not been very helpful. Maintenance 4/5 The maintenance team is pretty quick at completing work orders. Amenities 4/5 Pool, dog parks and gym are just fine. The gym doesn’t have the newest equipment but everything works. Cleanliness 3/5 There is major dog waste problem around Building 10. Management has sent out monthly reminders for residents to pick up dog poop but haven’t seen any major differences. Residents in our building leave their trash bin and bags outside even on non-trash pick up dates. I notified Management but no action was taken. Safety 4/5 Verandas is mostly very safe. My biggest suggestion would be to add more lighting. At night walking areas are pitch black. I never feel safe walking my dogs in the evenings. There was an attempt to steal my vehicle (Kia) while I was out of town. My car was broken into/vandalized. I was only made aware since an officer stopped by my apartment and received a notification on my Blink Camera app. I called Ana from Management to get more information since the officer did not leave any details. Never received a call back. Only my vehicle was broken into from what I could tell."
"I've spent countless hours researching for a new apartment complex to relocate to. The search is finally over! The team at this place has made me feel at home since the first phone call. The tour was pleasant, and Ana and staff have been nothing but friendly and accommodating. Can't wait to move in!"
"Honestly I have nothing but amazing things to say about this place. I've been here for 4 months now I believe (maybe 3) and it has been nothing but amazing. From the time I first met the leasing staff they have always been so sweet and welcoming. They made the entire move in process so easy! I've seen reviews that walls are paper thin but honestly I've never heard anything. I'm pool side and people will be out having a great time in the pool playing music and enjoying their day and I sit right next to my patio door when I watch TV and I hear absolutely nothing. Of course occasionally I'll hear the upstairs neighbor walking around or moving a chair but that's absolutely to be expected, it's never been an issue. The valet trash makes life so easy! Anytime I've had a maintenance issue it's fixed soooooo fast I love it! Had to have one small fix the day I was moving in and the maintenance guy was already there fixing it before I even made it back from the office!! Everyone is so nice there's pets everywhere so my girl gets to see other dogs during the day when we go out. The dog parks are so nice to have also so I can take her out and let her off leash to run around and play. This community is awesome!"
"Update 1.5 years later. We do love it here however t there’s a few things not up to par unfortunately. The view of the pool is phenomenal however it is constantly dirty. I fear it will lead to major repairs . Appliances barely work and maintenance just states too bad so sad, nothing they can do. Our dishwasher and a/c are on their last leg. Likely costing us more due to their condition and energy to keep cool or run the dishwasher twice to get somewhat clean. Yes we pre rinse. Trash- the dumpster is now a chargeable item that is mandatory however it is constantly full and disgusting. It’s also opened for anyone that drives by to access it so it’s being used by non residents, yet residents pay. New paint is a plus making the verandas look fresh and new. The grounds need power washing badly though. Lastly, the bathrooms by the pool and gym (excellent gym) are closed after the office leaves for the day and all during the weekend. This is horrible for tenants spending time at the pool as they have to pack up and walk home in order to go to the bathroom. I pray that changes going forward. Because of this and the lack of maintenance to the pool, sadly we do not use the poo. It’s still a great place to live. Staff is friendly and I know more positive changes are sure to come. We moved to Veranda's at Shavano following the sell of our home while our new home is being built. We chose Veranda's At Shavano because of the location. It's very quiet on NW Military as the only thing up the street is cornerstone Christian school and camp bullis as well as access to Eisenhower park. Inside 1604 is quiet as well however there's easy access to an Exxon, Starbucks, Whataburger and McAllisters. Just a quick hop up the access road is the Rim shopping center, and lots of eateries. We're very close to ups store, fed ex usps, the list goes on. We chose this location because our granddaughter goes to cornerstone. Little did I know I would meet the greatest friends. From the office staff, to the maintenance, to the incredible tenants I have totally found a great place and my heart is literally full from meeting the most cherished people. Wow! Did I mention our maintenance crew?! Awesome they are indeed. Our office is full of smiles and laughter and guess what else?! Free Starbucks in the office all day long. Washer and dryers are provided, valet trash, internet and cable. You just can't beat it. We wound up with an apartment that may be 1700 sq ft less than our home was, but the view definitely reminds us of home overlooking a gorgeous pool and we feel so cozy in our new home. The Provided bbq pits are often fired up. There are several doggie parks, with Provided bags as well. There two very large dog runs. They're opened and have many trees for shade as well as seating. Verandas at Shavano also offers storage and covered parking for a reasonable fee. There are locked boxes to receive mail from ups, fed ex etc... There's also an academy, Freddie's, Willies and more just walking distance. There's a state of the art workout facility also. We are a gated community with remotes available. For military stationed at camp bullis this is an ideal location so look no further. I hope I haven't left anything off but to sum up... Verandas at shavano is an AWESOME place to call home. After a little over a year some of our"
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