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Escalante Apartments
1540 West Bitters Road, San Antonio, Texas 78248
About the Escalante Apartments
Escalante Apartments is a premier residential community located at 1540 West Bitters Road in San Antonio, Texas. Our modern and stylish apartments offer a luxurious living experience with a range of amenities including a sparkling swimming pool, fitness center, and beautifully landscaped grounds. Each spacious unit is designed with high-end finishes and features to ensure maximum comfort and convenience for our residents. With a prime location in the heart of San Antonio, Escalante Apartments is just minutes away from shopping, dining, entertainment, and major highways for easy access to the rest of the city. Experience the ultimate in upscale living at Escalante Apartments.
Photos of Escalante Apartments
1540 W Bitters Rd, San Antonio, TX 78248, United States
Opening hours of Escalante Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
Closed
Reviews of Escalante Apartments
"Original review written early January 2024. We've been living in these Apartments since the summer of 2020, and the first few years were great. Maintenance issues were solved quickly. The mail room was accessible without any issues. When I called the front office, I always received adequate communication in a timely manner. The front staff were nice and friendly. But then something has changed in the last year. Maintenance issues never get solved the first time and the maintenance workers, while nice, only do patch work that I have to put in multiple work orders for over and over again. For example, our ac unit in the summer kept leaking onto the bathroom floor, and the maintenance men never visited in a reasonable amount of time to fix Leaking water coming out of the ceiling. When they did finally fix the issue, they just said it was normal. Like, no it's not! The water should leak into the bathtub, not all over the floor causing damage. We've also had issues with our dishwasher for over a month and every time we enquire about it, we don't receive anything back. Our lease is about to end soon and I don't see it getting fixed until after we leave. The front office staff never return my calls and never pick up the phones. You can only leave a voicemail. And they take their sweet time returning calls. I'm still waiting weeks later. I have to actually go to the office to get anything done. But god forbid I go 10-5 minutes before closing. They lock their doors early, as I've learned on several occasions. I'm not sure who is in charge in the office, but they are the main reason that we are leaving this place. You can tell they are annoyed by their tenants and do not care once they have your money. It's very sad how the state of this place has fallen. Sadly, I've seen and heard my concerns being echoed by other residents and a lot of our neighbors have left in the last year for similar reasons. In this economy, we residents shouldn't be taken advantage of on top of paying such high rents. But at this place, it's apparent that they really do not care. I would caution against making Escalante Apartments your home until the office and maintenance gets their act together. Very sad and disappointing. I have advised all my friends and San Antonio associates searching for a apartment to avoid this complex and will continue to do so. Update as of 2/05/24: AVOID THIS PLACE AT ALL COSTS!!! Now they're charging us for a late payment when we made our last rental payment on time, they're charging us fees from over 4 months back for some reason, and they're adding fees for a whole month of us not even living there. These apartments screw you even after you leave. NOT WORTH IT!!"
"There so much I could say but let me preface this is my second time leaving here. 2018-2019 Now 2023-2024 This place has gotten so much worst. I have live in a total of 7 apartments. This place rank the 2nd worst I have lived at. Everything ranks low from the customer services to the units and yes even maintenance. The only positive is parking but the gate also never works. Mail boxes have been broken in to."
"Edit to lower stars after a month. This complex is a waste of a great location that’s for sure. More things to add: - extra bedroom must have zero insulation, it is a solid 10° colder at night, no wonder the ac never shut off. -the mail”room” is super secure! So secure that the residents can’t even get their mail! The lockbox is always jammed up. Equal pros and cons, advertise as such a luxury place, what a joke: - very safe feeling location - no pest infestations - “state of the art appliances” pretty sure these are older than us - absolute janky carpeting and painting, my one year old could paint in the lines better - rent is decent but too much for the dingey and gross feeling apartments -management never answers the phones, emails or has answers when you go into the office But hey their sales and marketing team is 100% cause we definitely fell for this! And again, we feel safe here so that’s a huge plus. Just have to laugh off the rest I guess."
"My cousin lives here and we love visiting her apartment it’s beautiful- big spacious and well kept. We met the engineer Bonifaso who attended to an issue she had and was very professional and courteous. The management has this complex well kept and lit up. I love the pool and parking area seems safe. I’m thinking of living here when my lease is up downtown in a year, our maintenance is always mia or hiding by the dumpster. Be nice to live comfortably for once. You win some and you lose some."
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