Legacy at Crown Meadow
7700 Ingram Road, San Antonio, Texas, United States
About the Legacy at Crown Meadow
Legacy at Crown Meadow is a premier senior living community located at 7700 Ingram Road in San Antonio, Texas. Our beautifully landscaped grounds offer a serene and welcoming atmosphere for our residents to enjoy. We provide a range of services and amenities to cater to the unique needs of each individual, including assisted living and memory care options. Our dedicated staff is committed to providing personalized care and support to ensure the comfort and well-being of all our residents. At Legacy at Crown Meadow, we strive to create a warm and inviting environment where seniors can thrive and enjoy their golden years to the fullest.
Photos of Legacy at Crown Meadow
7700 Ingram Rd #1102, San Antonio, TX 78251, United States
Opening hours of Legacy at Crown Meadow
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Legacy at Crown Meadow
"I use to love living here but after today I am extremely upset. So i put in a maintenance request because for the past months my fire alarms go off at random times and it scares the hell out of me and my kids especially at 2am. But to be fair maintenance has gone in when I'm not there ( I work) to "fix "the problem. time passes and the fire alarm still goes off. I did not want to be a pest but I email manager Autumn Roberts because I really need this resolved. A couple hours later she tells me its been resolved but that the staff had seen their stolen dumbbells in my apartment. and I need to kindly return them. First off, those are my dumbbells that belonged to my ex husband. She apologized but still I had to leave work and I feel violated that I was accused of theft. I pay my rent on time and mind my business. this was HORRIBLE. See the email sent below... Good Morning Ms. Rubio, Maintenance Staff have completed your work order request for the fire alarm system. Please let me know if any other issues persits. I also want to bring to your attention that while completing your request, the staff noticed that our missing Dumbbell weights are in your apartment. We are kindly asking that they be returned to the office promptly. If they are not returned promptly it can/may result in a lease violation and or lease termination. Please reference the image below regarding the missing Dumbbells. Kind Regards, Now mind you she attached a photo of MY dumbbells in the email. I feel very humiliated and violated and I no longer have faith in the staff's integrity. I also have a pull up bar, punching bag and elliptical. dumbbells are not the only work gear we have. I'm disappointed on how this was handled"
"unproffesionaal staff at its finest! surprise new management again. we dont know who to trust. i went in to discuss and hopefully dispute charges for repairs due to a flood and manager ANGELA SAENZ acted very childish denying customer service stating she didnt have time and had to go. it was almost noon so im thinking she was more concerned about lunchtime. she used rent funds with out my authorizaion for flood repairs when my ceiling was leaking to the bottom into my living room. i thought that is why we have maintenance. that is part of the reason i live in apartments. so i can have a maintenance man due to being a single woman. do not move here unless you want sudden charges, bad management, new staff every 6 months and your mailbox being broken in to constantly or expecting management to be concerend about their property and tenats. i hope to be moving myself. saha has taken over and angela looks like shes on saha herself. hair not washed, makeup from last night. its a nightmare. Good luck living next to crack heads."
"GREAT community! NICE location! Staff is very helpful, Monica in the office is always easy to communicate with. Unit is very cozy & comfortable... Last review of the grouchy lady (STILL LIVING ON PROPERTY) sounds delusional!! SHE sounds like the problem!"
"I swear ever since the new manager Angela came to this community it all has been downhill. The same people that shot up the place on Halloween did it again this morning on 4th of July. Angela Saenz doesn’t and neither does Gary. We complained and still nothing, all she says is that we need to write an email. How many more emails does SAHA need? I wasn’t alone last year complaining, and she still lets them live here. And apparently the people that live there are not even on the lease. The previous people in the office are not even in the office anymore, so we can’t go talk to anyone or get ahold of someone on the phone. LISTEN TO GOD AND DO NOT MOVE HERE. All they do is screw us over and steal our rent assistance money. Again Angela Saenz and Gary the regional are the worst and don’t answer emails or phone calls."
"We have lived at Legacy for the past two years. The first year we were in a one bedroom townhome where the a/c almost never worked. We had to have one of those a/c window units for the remainder of our lease. We moved into a two bedroom the following year due to us having a child and everything seemed fine with that unit until we got back from the hospital with our newborn and noticed our mail had been stolen. Maintenance placed aluminum foil between the gate and the locking mechanism and it stayed that way for a few months. Since December of 2020 we have been having our mail stolen, the most important being our sons birth certificate and social security card where we had to jump through various obstacles to get sent a replacement. We are still trying to get our sons social security. We then had neighbors who were very loud and never picked up after their dogs to the point we received a letter stating that we were in violation of carrying a dog. Though we called and explained the situation the office did nothing to our neighbor who still didn't pick up after their pets. We are in the process of turning in our keys so we are rid of this place and went to check the mailbox one last time. Of course that had been broken into and we literally saw the mailman driving away on our way over to the complex. USPS blames the complex and the staff blames USPS. Here are photos of what just occurred."
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