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Volar Apartments
1526 Cable Ranch Road, San Antonio, Texas 78245
About the Volar Apartments
Volar Apartments is a modern and stylish residential community located at 1526 Cable Ranch Road in San Antonio, Texas. Our apartments offer spacious layouts, high-end finishes, and top-of-the-line amenities to provide residents with a comfortable and convenient living experience. From our resort-style pool and fitness center to our beautifully landscaped grounds, Volar Apartments has everything you need to feel right at home. With easy access to shopping, dining, and entertainment options, as well as major highways for commuting, our location is ideal for those looking to experience the best of San Antonio. Come see why Volar Apartments is the perfect place to call home.
Photos of Volar Apartments
1526 Cable Ranch Rd, San Antonio, TX 78245, United States
Opening hours of Volar Apartments
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Volar Apartments
"I'm a resident here and at first everything seems perfect but give it 2 months time exactly, you will be charged a water/sewer bill when it's supposed to be charged after 3 months of living here. Just recently on Friday August 26th 2022 my wife notified me of a letter which states all patio curtains need to be taken down! But mind you it doesn't state anywhere on the lease about it being a problem. But it does state ,"community policies become part of the lease and must be followed" which means they make up a rule as they go and it must be followed!!! You're also supposed to receive complimentary valet trash service which you pay for every month apparently. But yet each person quits often so you as a resident must bring your trash down yourself. So your paying for a service that you really aren't using at all. Also if garbage is left outside your unit you be charged a $25.00 fee for each day it's left outside that was another letter that me and my wife both received as well. Maintenance staff is always on point though I've had small issues that that needed to be fixed and the turn around time is usually same day or a day after for repairs. Last but not lease the pool is nice but other people from neighboring complexes come by on the weekends and trash the whole area leaving maintenance staff to clean everything unfortunately. I would love to give this place more that three stars but all these new notices about garbage charges and not having shading for my own protection as well as the fact that I work overnights so the daytime sunlight disrupts my sleep, as I work in law enforcement as well so this will soon resort to me and my family moving... 02/25/24 approximately 8:52am this is what happens when Avenue 5 cuts maintenance crew hours! Normally maintenance would stop by on Saturdays to help keep the garbage area clear of trash but budget cuts apparently so things are getting worst day by day, on top of pest control only spraying treatment behind the stove and refrigerator and not showing up to my apartment not once but two times Masey exterminators is an Interesting company to say the least as they won't even talk to me simply because I'm a tenant here! They only consult with the property manager lol and what ever you do please don't wake up the homeless guy who sleeps in our mail room area he gets very cranky lol"
"I lived at Volar from May 2018 to early June 2023. I was pleased for the first 3 years I lived there. The last 2 years was a different story. There are multiple reasons why I gave them a one star. Firstly, over the past two years there was a roach problem in building 6 where I lived. I had to purchase roach traps which seemed to help some but I would still see them. Secondly, my car was broken into and stolen from the parking lot in September 2022. Fortunately my car was recovered and I had to take it to an auto body shop to get it repaired and rent a car to drive around while it was being fixed. The final issue that I wanted to tell about was having a short notice deployment to prepare for. I was not able to provide 60 days notice and found out about 35 days before I left for my deployment. I moved out of the apartment on June 2nd and left San Antonio on June 3rd. My supervisor turned the apartment keys into the office on June 3rd. The person on duty that took the keys failed to note that the keys were turned in on June 3rd. I received an email in September saying I owed over $500 dollars even though I had paid rent for the entire month of June. Avenue 5 Residential claimed that I moved out on July 7th, even though my keys were turned in on June 3rd. Even after providing proof to Avenue 5 Residential that my keys were turned in on June 3rd the company said I still had to pay the remaining balance of $530. I'm in the process of applying for another apartment and the balance was preventing me from being approved so I had to pay the remaining balance. I feel this move out situation was not handled appropriately. I am an Air Force member and can't help that I was tasked for a short notice deployment and couldn't provide 60 days notice before moving out according to what Avenue 5 Residential told me I was supposed to do."
"I’m extremely happy with the services I received from Jazmine and Susan in the leasing office. Great customer service"
"I’ll keep it short and sweet. I am a military vet, and I had orders that I turned in at the appropriate time and they basically are charging me for rent that my orders should have made me exempt from paying. Then I had military legal check them about their contract and tell them that their own contract states that I shouldn’t have to pay anything because of my orders, and they have the audacity to still try and charge me! I now have to contact the credit bureaus to get the charges removed. Just be very careful about living here"
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