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Children's Health PM Pediatric Urgent Care University Park Dallas
6805 West Northwest Highway, Dallas, Texas, United States
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About the Children's Health PM Pediatric Urgent Care University Park Dallas
Children's Health PM Pediatric Urgent Care University Park Dallas is a dedicated pediatric urgent care facility located at 6805 West Northwest Highway in Dallas, Texas. Operating daily from noon to midnight, with final registration accepted 20 minutes before closing, the institution is a part of the Children's Health system. With a focus on treating non-life-threatening conditions in newborns through college-age patients, the practice is staffed by board-certified pediatric emergency physicians and pediatricians. Children's Health PM Pediatric Urgent Care offers onsite digital X-ray, EKG, and laboratory services, ensuring comprehensive care for children and young adults. Open 365 days a year, the institution accepts a variety of insurance plans to provide accessible healthcare services to the community.
Photos of Children's Health PM Pediatric Urgent Care University Park Dallas
6805 W Northwest Hwy, Dallas, TX 75225, United States
Opening hours of Children's Health PM Pediatric Urgent Care University Park Dallas
Monday:
12:00 - 00:00
Tuesday:
12:00 - 00:00
Wednesday:
12:00 - 00:00
Thursday:
12:00 - 00:00
Friday:
12:00 - 00:00
Saturday:
12:00 - 00:00
Sunday:
12:00 - 00:00
Reviews of Children's Health PM Pediatric Urgent Care University Park Dallas
"Before brining in my kids I always read bad reviews first to get a feel of what I’m about to deal with. Let me tell you how wrong ALL of these were!!!! Leslie who was at the front desk was so kind and went above & beyond to try and help me get situated with my insurance plan. Then Anne and Delores were funny quick and so good with my kid and his nerves. They also had a student there who seems to be very well trained and mannered! I didn’t catch the providers name but she was so detailed with her diagnosis and even explained to us what we could do at home to help with a quick recovery. I believe that when you walk in with a funky attitude you will always see the worst in even the BEST situation. For those who have taken the time to write a BAD review, do better! Be kind with the people who are working long hours to make your babies feel better, schedule your appointments ahead of time, sign your consent forms before coming in, and BE PREPARED. This is all YOUR responsibility as a parent to help them help you. I love PM Urgent Care and will continue to trust them with my babies health."
"Please do your patients and parents a favor and fire Dolores at the front desk. She was incredibly rude and unprofessional. The front office staff should consist of people who are considerate and helpful. Parents are tired after taking care of sick children and are there to help their sick children feel better. They don't need someone adding to their stress. She makes you feel unwelcome and is snappy with an awful attitude. It is hard enough in life without being forced to deal with a condescending front desk employee. Dolores is not a good representative to greet and check in patients. She should NOT be allowed to treat people badly and continue to work in a children's urgent care."
"We've been using this clinic for two years now. On multiple occasions they've kept my 7 year old out of the ER. She had severe asthma and was a NICU baby so she gets really sick a lot. Most recently they saw my high school senior and I was just as pleased with their service. The NP there was friendly with my 7 year old because she was so excited to see her and not be the patient. The one time they basically refused treatment and sent us to the ER, they were right! They said she needed an IV and because she was so bad they didn't feel comfortable doing it there because they couldn't do multiple doses of saline. Sure enough she needed two. They didn't want to run an IV then have to send us and have her get another IV. They called children's ahead of time for us which made check in easier at the hospital. I see the negative reviews, but as a frequent visitor with two kids, 7 & 18, I've never once felt like the front desk lady was rude. The care has always surpassed my urgent care expectations. They've always done what was best for my children."
"As of 10/24/23, I still haven't received a call in reference to my complaint below. I received one email asking for a good time to call, and I responded anytime. Still nothing, so that let me know that this company is fully aware of the receptionist behavior and nothing will get done about it. Several people have made the same complaint I took my twin babies here last week. The lady at the front desk was very dry and rude. She appeared to be frustrated and ready to go home. While asking me several questions checking in. I literally had to stop her and ask if she was okay. She was so unprofessional that it made me uncomfortable that I almost left. I had to tell her that she wasn't welcoming and keep in mind people with sick kids are frustrated/tired too. I had to keep my focus on my sick babies. The nurse and doctor were awesome and made my visit more pleasant. I wasn't going to do a review or call to make a complaint, until I was discussing this issue with my sister-in-law and she mentioned the same experience and a co worker with the same lady. You just can't have a nasty funky attitude working in your position"
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