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Lone Star Kids Care
2810 Fishtrap Road, Prosper, Texas, United States
About the Lone Star Kids Care
Lone Star Kids Care is a leading healthcare institution located at 2810 Fishtrap Road in Prosper, Texas, United States. Specializing in pediatric care, this hospital is dedicated to providing the highest quality medical services for children of all ages. With a team of experienced and compassionate healthcare professionals, Lone Star Kids Care is committed to ensuring the well-being and health of every child who walks through its doors. Whether it's a routine check-up or a more serious medical issue, families can trust in the exceptional care and expertise provided by Lone Star Kids Care.
Photos of Lone Star Kids Care
2810 Fishtrap Rd Suite 30, Prosper, TX 75078, United States
Opening hours of Lone Star Kids Care
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lone Star Kids Care
"Very nice office. Front desk and staff are excellent. Very easy to get sick appointments on the same day. Our pediatrician was excellent but she just recently left. It’s very close to home and that’s an added plus!"
"All staff is so caring and co-operative, i am visitimg here when my first born was only 5 months old now i have 2 kids and my both kids are under dr piehl. I love dr piehl and she is sooo amazing. Absolutely So amazing with our babys and takes all the time to answer all our questions and very responsive to messages. Everyone in the office is so friendly and great with kids and we love coming here and highly recommend Dr Piehl and her team!"
"I've been taking my children to Love Star Kids (Prosper) for the last three years and can't say enough good things! Everyone is friendly. They make my children and I feel comfortable and welcome."
"The front desk receptionists (Mariah now, it was another lady before her with the same attitude) are extremely rude and cold. I had scheduled my daughter's 4yr well visit and it got cancelled without any reason. I called to reschedule and they told me I need her shot records for the visit. The afternoon before, they called to give me an ultimatum to have the records to them by EOD or else, my appointment will be cancelled. After work, I took off to obtain the shot records from my child's other clinic and emailed it to Lone star. The morning of my appointment, I get a call from the receptionist that the appointment has been cancelled. That they never received an email, they are fully booked so I need to reschedule. The receptionist, Mariah was so rude and did nothing to remedy the situation like verifying the email, or maintaining my appointment. She hurried me off the call. I'd return back to my other clinic, with knowledgeable Doctors, humane and professional receptionists. The only reason we changed to Lone star was the proximity to our house, but I'd gladly do that distance."
"Very unimpressed with our two experiences with this clinic. Brought child #1 in last year for an acute visit. Was not impressed with the visit, but nothing I would switch offices for at the time. A few weeks later I had an appointment for Child #1 & Child #2 to be seen by the pediatrician. Upon arrival, I was told I needed vaccine records for both children. I had a paper copy of vaccine records for Child #2 (as it was a well check) but did not think to bring the paper copy for Child #1 as her appointment was not related to vaccines. I was told Child #1 could not be seen without vaccine records. I pulled up the medical app for the medical center with her full vaccine records to show she was fully vaccinated- but she would not accept it as it had to be printed on paper. I told the receptionist I would run home (5 minute drive) and grab the paperwork or could bring it immediately after the visit. She went back to ask, came back out and told me they would take my children back without me and get started on their appointments while I run home to get her vaccine records or I would have to reschedule. There is NO WAY I was going to leave my two young children in the care of people I have never met- I don't care if it is medical staff. I told them Child #1 had already been seen for the acute visit without the vaccine records and I was then told that should never have happened. Needless to say, I refused to leave my children unattended with their staff and we left. We are now established at a different practice with a wonderful pediatrician."
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