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Park at Rialto
25051 Interstate 10, San Antonio, Texas 78257
About the Park at Rialto
The Park at Rialto is a premier institution located at 25051 Interstate 10 in San Antonio, Texas. This beautiful park offers a serene and peaceful environment for visitors to relax and enjoy nature. With well-maintained grounds and a variety of amenities, including walking trails, picnic areas, and playgrounds, the Park at Rialto is the perfect destination for families, nature lovers, and outdoor enthusiasts. Whether you're looking to take a leisurely stroll, have a picnic with loved ones, or simply unwind in a tranquil setting, the Park at Rialto has something for everyone. Visit today and experience the beauty and tranquility of this hidden gem in San Antonio.
Photos of Park at Rialto
25051 I-10, San Antonio, TX 78257, United States
Opening hours of Park at Rialto
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Park at Rialto
"**Office staff and maintenance are leaving artificial reviews** Lots of choices for apartment living in this city. Please read the reviews as the recent ones are very accurate. -31 Jan 2024, Water heater for building goes out…management emails 2 minutes before closing to say they are “working very hard” on the issue. “Repairs will be during business hours tomorrow”. - It’s been 10 weeks that we have water intrusion in our living room. Water is coming down inside the wall every time it rains. The water then pools under the flooring which seeps up. Leaving a mess which smells. The flooring is now coming up. Not to mention not being able to place any furniture near there. We expressed concerns over possible mold and have talked to maintenance personnel and management/office staff. Nothing has been done and they even closed out our ticket/work order. - A $75 monthly amenity fee is charged. We were told moving in mid October that a new system is being added within 2 weeks that allows residents to access the pedestrian gates, pool and gym. Still nothing, and no updates. - Trash service; there is a pickup service which we haven’t any issues with. However, the complex has one dumpster/compactor. For the 2 days that trash pickup doesn’t happen residents place trash by the dumpster which is overflowing, disgusting and inviting for strays and critters. - The lack of parking on one half of the complex is real. Not enough spots. It is what it is but if you come home at night you’ll probably be walking from the other side. And without gate access we have had to walk up front and enter gate code where you drive through and then walk through the road gate. (Back to the $75 amentity fee and access issue). - Security or lack of. There are signs warning of “property under camera surveillance”. There are none. The one camera at the front gate might as well be for show. After we were broken into and apartment robbed, we asked for help and to see the camera footage for the morning of incident the staff had no idea if it functioned or not. Also the “gated community” is a joke. The gates are open durning the day and the back gate doesn’t always function allowing anyone to drive in here. For 2 months the front gate was broke and open. - Lawn maintenance and dog poop. There are residents who frequently do not pick up after pet so watch your step. The small yards available in some units go weeks without cutting. Our yard of weeds finally got cut but it was knee high for weeks. Petty problem yes, but unsat non-the-less."
"And now the property staff is leaving 5-star reviews to try to boost ratings. Very dishonest. Update: I reached out to the property management company, and the office staff contacted me nearly a month ago. I basically heard the same thing we've all been hearing: "We're working on it." Almost a month since submitting the information for the Liftmaster system, and no updates. I have never lived in an apartment complex that took so long to get anything done. There is still dog waste all over the complex. ** After living here for 6 months, I would not recommend moving here. Pros: the price is affordable compared to other apartments and the area is convenient. Cons: 1. Dog waste is EVERYWHERE. You can't even walk in the grass. 2. They got rid of the key fob system to enter the fitness center after hours, so the gym was only accessible during leasing office business hours. I had to repeatedly ask for somebody's old key fob in order to use the gym. To my knowledge, they still have not set up a new key fob system. 3. Parking is scarce and there is no registration system in place for cars. Another thing they said they would work on, and 6 months later, no progress. 4. My washer was smelly and moldy when I moved in. 5. I personally do not like strangers in my apartment when I am not home. After specifically indicating on a maintenance request that they did not have permission to enter my apartment when I was not home, they proceeded to enter my apartment anyway. 6. If you have to commute via I-10 east in the morning, be prepared for 15+ minutes of traffic before you pass 1604."
"DO NOT MOVE HERE! As you can see there are a lot of fake 5 star reviews. Read all the terrible reviews. 1. Front office staff is incompetent. 2. Our apartment floods every time it rains. I have notified the office multiple times. They refuse to fix it let alone test for mold. 3. There are so many cars broken into and apartments. 4. They claim there are cameras but there is none. 5. Trash service is hit or miss. On non trash days the one dumpster is over flowing with trash all over the street. 6. The gates were broken open for four months straight. 7. We moved in late October, they said within two weeks we would have a fob to the gate and fitness center. …. Still no fob. So we have no access to anything. 8. There are roaches. DONT MOVE HERE."
"DO NOT MOVE HERE. My wife and I lived here for a little over a year. Started out really great, nice pool, good staff, and clean. Not sure where it all took a turn but it went down hill fast. My truck was stolen and the apartment informed us there are no working security cameras, not only that, but the gate was broken (as it always is) which is how the thieves got in in the first place. After that, there was several break ins, trash all over the place, and an extremely rude office staff that took over. It’s sad to see such a great place that we called home take such a horrible turn. If you’re considering moving here. Don’t. They’ll nickel and dime you for everything….except for not cleaning up after your dog which it seems like no one does. There are plenty of other places that are cheaper, cleaner, and have better amenities with a staff that won’t make you want to pull your hair out (minus the maintenance team because they are the best!) I’m not one to write a negative review unless the place really deserves it."
"DONT MOVE HERE!!!!! I have lived here for 6 months now and the list of reasons why is overwhelming. 1) THE GATES ARE NEVER CLOSED!!!!! We got on of our vehicles broken into so we had to get a garage for safety and lack of parking reasons which is EXTREMELY overpriced 2) funny enough… we got a garage because of the lack of security and cameras, as well as the vehicle getting broken in to… two months after having a garage to our NAME… office decides to go in, change the locks, take our EXPENSIVE personal belongings out and put them who knows where to RENT OUR GARAGE OUT TO NEW PEOPLE!!!!!! W T F !!!!!!!! 3) never ever in my life have I had to call the police so many times. 4) trash crew.. omg don’t even get me started! There used to be such an awesome man. He was polite, quiet, consistent, respectful and always put the empty trash bin in nice place. Well they fired him for whatever reason. In the last two months, there has been over 9 different trash people. I have had issues with every single one now. That SUCKS. They fired a full on crackhead who would kick our door, scream and curse in the halls, BROKE OUR TRASH CAN!, ETC. (called the police on this one.) who apparently was told many times to not come back but did they do anything about it ever??? Nope. Then some kid took a HEB BAG to my vehicle and sat it there because I had puppy pads and Clorox wipes??? Ok? Half the time he doesn’t take out trash anyways. A different one, did not take out our recycling which was broken down appropriately and placed in a half broken down box so it would be easy for them to carry. Nope. Didn’t take that and yelled at me when I went outside and asked why not. Said everything has to be broken down and that I had trash in there? Pretty sure if I care enough to RECYCLE I’m not going to put TRASH in there. Next one, most recent. I’m going to describe this issue in the most respectful way. I placed our trash bin outside with a full bag and a half bag. I placed the full bag outside WAY before trash crew comes in the evening. I placed the bin with the half bag outside before 8pm and put the fuller bag on top. Around 9 ish we had pizza delivered so we went out to go get that so they didn’t have to walk up to our unit. On our way back… we notice a lady pick up the bigger bag, drop it on the ground (resulting in a tear) pick up the other bag inside, place that one in her basket deal, pick up the “heavy” bag and drop it back in the trash bin. We kindly asked her what was wrong with the bag and she said “It is too heavy for me to pick up and there is leakage”….??? In a respectful way, she was a bigger lady who picked up the bag twice with no issue. Let alone CAUSED the leakage. She said “that bag is too heavy and I am a strong girl”. My boyfriend said “guess we will just take it ourselves like we always do. Well my 120 pound skin and bone self picked up the bag, walked down two stairs (just had surgery on my abdomen not even a month before this) asked her if I could place it in her bed since she can’t carry it. She laughed and me and said “sure!” And I did. My skinny self and my spaghetti arms carried that just fine! Lazy!!!!! 5) apartment will be disgusting when you move in. “Cleaning crew” doesn’t do anything but clean the windows and scratch the sink faucets with a metal scrub deal. Lol. Also was told move in time is at 3, as cleaning and maintenance will be done by noon same day. We got the keys at five pm, went up so excited for our first apartment and they are still there! Hahha. Didn’t get to go in till 9pm that day. Ridiculous. 6) still no gym access but paying for it! 7) disrespectful and loud neighbors. Inconsiderate people live here. 8) some neighbor who is obviously a creep called to tow my boyfriends truck because apparently they are so concerned that he had parked in regular parking instead of the garage due to next day work and school schedules. He parked in the regular parking to wait so I could park in the garage and he would park outside. I guess that offended them so they called tow at 10:30pm!!! WILL NOT BE RENEWING LEASE"
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