Define Audio Video Interstate 45, Spring, TX 77380

"Justin, Jason & the crew were great to work with and did an excellent job at our new home. Highly recommend these guys for your AV needs!"

"We had a set of outdoor speakers purchased at a big name store that mysteriously both went out. Speakers were still under warranty and we received little help from the big name store on navigating the potential issue. We stumbled upon Define AV and could never say enough wonderful things about their amazing customer service to ever do this business justice! They are truly local people living an honest passion in their community! Justin and his whole team were amazing at assisting us with diagnosing our problem and even went above and beyond to assist us with getting in touch with the product rep to try and expedite a solution with our warranty! The team was extremely thorough and insanely knowledgeable about equipment repair! The store is an awesome display of their capabilities! It’s so rare to find this type of commitment to people with an expertise in such a technical field! Forever grateful and will definitely be going back! I highly recommend you use them for all your audio visual tech needs! You won’t be disappointed!!!"

"I popped around to Define Audio Video as I had heard great things and I needed help. My builder and their AV contractor wanted to toss up "the standard/average" (read: incorrect) plan for our house. Justin at Define Audio Video was GREAT!!! Although I had no choice but to use the company my builder provided, I contracted Justin to help design and tweak the builder's plans to ensure I made the best decisions. Justin was knowledgeable, made himself available, really listened to how WE wanted to use the space, and came up with a solid design that I could take back to the builder. If you find yourself in the same situation, go visit with Justin at Define AV. PS - Justin was working on a VERY SWEET full theater setup (including build out) for a client the day I was in... his enthusiasm and knowledge was tops!"

"Purchased a brand new surround system and speakers for my new home. Justin is the best! He came right out and had our new system hooked up in no time at all! Super friendly and awesome customer service! I will definitely use again and recommend to everyone."

"Excellent! Is the only word to describe and relate my experience with Justin and his crew at Define Audio and Video. From the first time I called to inquire about upgrading my home theater until today, I have been treated with the upmost professional, competent, and polite service. Justin came to my home to discuss my options. I joked saying he was like a savant with audio/video issues. But that is true. He knows his stuff. He and his crew that included Tony, Jason, and others, were terrific. I was given an estimate and, after review, agreed to the installation. The prices for the equipment was roughly them same as I could buy from the big discount box stores. Never did anyone try to upscale me. In fact, I was always told how I could perhaps save by not buying something. When it was time to do the work, five techs were present and got the job done in one afternoon. The issue I was most concerned about was how my wife and I could use the system after completion. I have several pairs of speakers in various locations and pushing it all via my 77 inch Sony TV. My wife and I are both in our 70’s and not too tech savvy. Not to worry. Justin is with you during and after the installation to assure you can use your new theater with the minimal amount of gadgets. After being paid he and his team is still there or a phone call away if you have questions or issues. Finally, the sound of my product exceeds my expectations. I can highly recommend Define Audio and Video without hesitation."