MODIA Immersive Entertainment
5805 Westheimer Road, Houston, Texas 77057
About the MODIA Immersive Entertainment
MODIA Immersive Entertainment is a premier electronics and home goods store located at 5805 Westheimer Road in Houston, Texas. With a focus on providing cutting-edge technology and high-quality products, MODIA offers a wide range of immersive entertainment options for your home. From state-of-the-art audiovisual equipment to smart home devices, MODIA has everything you need to create the ultimate entertainment experience. Visit us today and let our knowledgeable staff help you find the perfect products to elevate your home entertainment setup.
Photos of MODIA Immersive Entertainment
5805 Westheimer Rd, Houston, TX 77057, United States
Opening hours of MODIA Immersive Entertainment
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
Closed
Reviews of MODIA Immersive Entertainment
"This company is an absolute pleasure to deal with. The product knowledge, expertise and pleasant dispositions of everyone that I have interacted with, make it easy to do business with them. They are also fast, efficient, communicative and honest. I highly recommend MODIA for all things AV, Home Entertainment and technology."
"Nonexistent customer service. My husband and I stopped by to look at a new receiver for our media room. While walking through the showroom, we saw 2 men sitting and doing nothing. They never even greeted us. Retail store management wonder why people are buying products online or calling other establishments to do business. ZERO customer service is the reason! I refuse to beg someone to assist us when spending our money. Please note, we were the only customers in the store. Response to store comment: When my husband told the front desk associate that we were there to look at receivers, she referred us to John who never showed up. We did walk around your showroom and 2 employees passed us without acknowledgment. There was not a misunderstanding as far as we were concerned, especially since we were the only customers in your establishment. Your front desk associate did ask us questions as we were leaving (since John never showed up) as we had to wait for her to unlock the front door. No hard feelings however, I still view this as nonexistent/poor customer service."
"Purchased a Frame TV on Amazon that was sold by MODIA. When it showed the tv was relievers, they had actually mailed me a letter instead of the tv. I called MODIA (The letter they sent me provided their number), and they told me the TV was no longer available and if I wanted the one they had available the price had changed and it was another $500. I told them I wasn’t paying anything else, keep in mind, I thought I was dealing with Amazon up to this point. After telling them no, they said they’d do it for $300 more and I need to send the money to pay pay account, which I again said no to. I was then transferred to the manager, Nick, who told me it would be $200 more….. I finally called Amazon and reported the MODIA and of course Amazon honored the price and sent me a new tv. This place seemed very shady and I would recommend to not buy from their website or on Amazon. Hopefully Amazon will shut them down before they try to scam more people. I am giving them 2 Stars, instead of 1 because at least they answered their phone."
"The owner is a wealth of knowledge. He can help you decide on the best solution for your desired taste. Tons of great very high end products to test and audition. I bought a floor pair of B&W 702 Signatures and a Rega P8 turntable at an excellent price. (Very price competitive) Couldn't be more happy. Amazing service!! FIVE STARS"
"Purchased a tv on Amazon that was supposed to be in stock at this location. After purchasing I was told they didn’t have the model I ordered in stock. Went in to the store and they gave me a newer/better model for no extra charge. Very patient and accommodating service from the salesman too. 5/5 stars, great customer service! Definitely recommend this location!"
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