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Bella Vista Apartments
4305 East Ruben M Torres Boulevard, Brownsville, Texas 78526
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About the Bella Vista Apartments
Bella Vista Apartments in Brownsville, Texas offers luxurious apartment living in a convenient location. Our pet-friendly community features one, two, and three bedroom apartments with upscale amenities and finishes. Enjoy easy freeway access and proximity to dining, shopping, and entertainment options. Schedule a tour to see all that Bella Vista has to offer. Discover your new home in Cameron County today!
Photos of Bella Vista Apartments
4305 E Ruben M Torres Blvd, Brownsville, TX 78526, United States
Opening hours of Bella Vista Apartments
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bella Vista Apartments
"The 2 stars is because it has no children’s park and the pools have been closed for about 3 years. I moved to these apartments because of the amenities that were offered and announced in the listing and now going on 3 summers without the use of their 2 pools. 5 starts goes to the maintenance employees; they are professional, polite, respectful and clean."
"Horrible customer service! -Office never responds to tenant concerns -office never answers phone calls -Amenities always shut down to save money or pool not cleaned properly. -Gates always broken -Staff never refunds the deposits -they normally only respond to emails about future tenants. No Bueno!!"
"Trash management. They refused to return my deposit, painted over black mold in my apartment, refused to service complaints against the drug dealing wife-beater that lived in the unit on top of mine, walked into my unit with no appointment or adequate notice, they refuse to return calls or emails. Absolute bottom feeders. Just sue them to get your deposit back and for all of their contract violations & illegal practices. File complaints with the BBB and Texas Attorney General."
"I regret to say that my experience at Bella Vista Apartments was extremely disappointing. From the beginning, management's lack of responsiveness was evident, as they consistently failed to answer calls during business hours. Throughout my 11-month lease, I encountered numerous issues with the management's laziness, unprofessionalism, and unfriendliness. Their behavior drastically changed from being pleasant while I was considering moving in to being dismissive once I was a tenant. Management's constant absence from the office, often justified by lengthy walks around the property or extended lunch breaks, left me frustrated and inconvenienced. Additionally, I had to repeatedly advocate for the agreed-upon rent amount, which was conveniently changed online to a higher rate. Thankfully, I had retained original emails and screenshots to prove their attempt at overcharging me from $875 the original 1 bedroom price to $965 the new price changed on the website. The lack of pool access during my entire stay including hot summers. The delay of a month or more for maintenance requests left me without necessary amenities and struggling with various issues, from faulty lights and broken appliances to leaks and AC malfunctions. The fact that the gate was consistently left open, despite security concerns, only compounded my frustrations. Multiple noise complaints against disruptive neighbors led to futile efforts to address the problem through both the front office, Brownsville police department, and the apartments “overnight security”. The lack of assistance and accountability in resolving these disturbances was deeply disheartening. And left me without sleep several nights for months. Upon moving out due to military orders, my security deposit was withheld to cover final utilities and a cleaning fee, despite the absence of clear move-out instructions or assistance from the office. The insensitive and unprofessional response I received from LUCIA, implying a lack of common sense on my part, was particularly hurtful and inappropriate. In summary, my time at Bella Vista Apartments was marked by neglectful management, poor maintenance, and unprofessional conduct. I strongly advise against considering this apartment complex for your living needs."
"Run-down exteriors, with couches or pallets left by dumpsters/garages to rot in the sun for months. Dreadful maintenance responsiveness (i.e., non-existent / months after request... even for critical requests like mold... unless you actually go to the office repeatedly to follow-up). No responses to calls to the local office, nor from corporate despite leaving voice mail and promises of 2-day turnarounds. Apparently there is a large disconnect between corporate and on-site folks, since the latter don't seem to know what's happening. And recently got rid of recycling program with no explanation. These are just observations since living here 1.2 years. I've lived in a lot of apartment communities and this is easily the worst. Save yourself, look elsewhere, even if the cost is higher."
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