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Verde Palms Apartments
1010 Loma Verde Drive, El Paso, Texas, United States
About the Verde Palms Apartments
Verde Palms Apartments is a premier residential community located at 1010 Loma Verde Drive in El Paso, Texas. Our beautifully landscaped grounds offer a tranquil oasis for residents to enjoy. Our spacious apartments feature modern amenities and stylish finishes, providing a comfortable and convenient living experience. With a prime location in El Paso, residents have easy access to shopping, dining, entertainment, and outdoor activities. Come experience the luxury and convenience of Verde Palms Apartments.
Photos of Verde Palms Apartments
1010 Loma Verde Dr, El Paso, TX 79936, United States
Opening hours of Verde Palms Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Verde Palms Apartments
"I lived here several years and when Abel was there service was on point. Maintenance was timely and always delivered. The staff was friendly and professional and very easy to work with. I enjoyed my time living at this complex very much, although the floor plan is awkward since the kitchen space is so small but I made it work. The only bad thing I can say is I never got my deposit back and the apartment was returned in tact."
"Amazing apartments. The staff is fantastic. I love the area too, it's very peaceful. The thing that drew me here were the washers and dryers in every unit. I do not regret selecting this apartment. Whenever you make a maintenance request, maintenance comes very promptly to answer. The property is only approximately nine years old so it still feels newer than most apartments I've seen. I enjoy that there isn't a second floor so I don't get trapped beneath an inconsiderate upstairs neighbor. Any property owned by Tropicana would be the best choice I feel as far as renting goes. I look forward to purchasing a Tropicana home when I'm financially prepared."
"DO NOT RENT HERE!!!!My sister lived at this horrible property for a year. Throughout this time she experienced several problems with her apartment, including mold growing in the restroom, piece of the restroom wall falling off, dryer not working. She submitted several work orders and no one came out to fix it. The properties excuse was that they have had SEVERAL property managers and the ball was dropped somewhere between the different property management. With this being said it was obvious that she would need to.move out once the contract was up in Feb 2023. The apartment was left immaculate and ready for the next unfortunate tenant. It has now been 3 months and she has yet to receive her depoist 3 months later. My sister is very easy going and people tend to take advantage of that just as this Loma Verde property has. I called with her on the line for a follow up and the women working refused to provide a number for management, she simply said " my boss doesn't deal with these things". She went on to say "I'll see if they can get you a check in the office by friday" I emphasize the "I'll see" and" willing to" of her comment. My sister is now waiting for a call back, which I can almost guarantee she won't get."
"I have lived here for over so many years and I never had a problem with getting notice when my lease was up. Well this year they really dropped the ball. I was notified when when my lease expired in September but notified in October 23. So two days of notice is not sufficient for someone that works a 7am to -6 pm schedule every day except Sunday. Especially when their office hours are till 5 pm.The employee Daniela Morales said she would wait till 5:30 and I called her to ask a few questions if I wasn’t renewing my lease, however I never told her I wasn’t going to come in and sign. She jumped to conclusions and said if I wasn’t coming in I only had tomorrow to come in during office hours. She was very rude. She really needs to be addressed on how she speaks to customers she really needs some customer service skills. Never since I have been here has anyone ever been that rude. As well as I have also got notice to renew lease with a good amount of time in the past. I’m sorry but we do work to pay our lease so they should be more professional about giving enough time. This left a really bad impression that when I do purchase a home it will not be with Tropicana homes if that’s how business is ran. Burger King takes care of their customers better than this establishment. If there was an option wouldn’t put any stars."
"I love the staff at Verde Palms! I have Never had any issues and if I do I have Maintenance knocking at my door within 20 minutes. Monica is amazing she’s always willing to lend a helping hand! I’ve locked myself out of my apartment and she’s the first to run back to the office with no hesitation. My son even goes to talk to her about his little life experiences❤️ Thank you Monica on all your help!"
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