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Branchwater Apartments and Villas
5411 4th Street, Lubbock, Texas, United States
About the Branchwater Apartments and Villas
Branchwater Apartments and Villas is a luxurious residential community located at 5411 4th Street in Lubbock, Texas. Our spacious apartments and villas offer modern amenities and stylish finishes, perfect for those seeking a comfortable and upscale living experience. Residents can enjoy the convenience of on-site fitness center, swimming pool, and clubhouse, as well as beautifully landscaped grounds. With easy access to nearby shopping, dining, and entertainment options, Branchwater Apartments and Villas is the ideal place to call home in Lubbock.
Photos of Branchwater Apartments and Villas
5411 4th St OFC, Lubbock, TX 79416, United States
Opening hours of Branchwater Apartments and Villas
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Branchwater Apartments and Villas
"Can’t say enough about these apartments. Maintenance is quick and efficient. Staff is impeccable. I have lived here a year and a half and I am continually impressed and blown away by them. I would recommend them to anyone! Best place to live in Lubbock by a long shot."
"The staff are so courteous, very prompt and very very helpful. It is a safe location and everyone looks out for one another. Maintenance is always on top of things and very prompt. The property is very well maintained and the BEST PART OF ALL THEY ARE PET FRIENDLY not just say they are pet friendly but they love pets as much as the tenants."
"DO NOT RENT HERE!!! Before moving in I was charged a non refundable cleaning fee, not unusual at all. However when I get my key and walk into the apartment for the first time it became so obvious that it had not been cleaned. I let Max the manager at that time know and he let me know that he would have someone come in and clean it while I was in class. I got home that night and it again was obvious it had not been cleaned. There was a thick layer of dust on everything, there were stains on the counter top, stuff in the cupboards, stains in the carpets, and it looked as if the air intake vent had not been cleaned since the complex was built. I then personally cleaned the apartment from top to bottom absolutely spotless even scrubbing the carpet, and went to Max to ask if I could be refunded for the cleaning fee since it had not been properly cleaned. He said he talked to the owner who stated that the cleaning fee would go towards move out cleaning expense so I wouldn't have to clean as much upon move out and he said he noted it in my file. A few months later my sister asked if I could watch her dog for a few months and I agreed to if she paid the pet fee (which if you're not a lawyer or caught up on leasing jargon a pet fee is different than a pet deposit i.e. it doesn't go towards damages or get returned after move out) I went in and talked to the new manager, Brooke, and she told me the fee was like an insurance policy for the complex and would go toward and damages the 10 pound dog would create. This dog was seven years old and very well potty trained and I never let him into my bedroom (the only carpeted area in the apartment) without my supervision. After 4 months the dog started getting sick so my sister took him back home. As I was getting ready to put in my notice I let Brooke know I wasn't sure of my exact move out date and she told me to just put down the end of the month and if I hand in the keys and leave the place clean they could do a quick turnaround and re lease it and if they re leased it they would refund me for the days that month there was a new tenant (can't double rent a property) I stupidly agreed and signed the move out for the end of the month. Later I was told by the new manager (Yes another new manager) that what Brooke told me was not correct, and no one had noted any of the things Max had told me he noted. Whatever, I couldn't get charged for anything anyway but I now had to clean the apartment again. I took two days to clean the apartment top to bottom making sure to leave it in better condition than what I got it at. 25 days after move out (I turned in the keys 15 days early) I was told there is now a carpet cleaning fee for urine when I know my dog had left none. The complex will not show me any proof of them actually needing to get the carpet cleaned for urine, just bill stating one of the apartments had urine removing treatments done. Also I have not received any proof that the carpet was even cleaned before I moved in because the whole apartment was filthy even the carpet! They need some competent managers and HONEST owners stat! SAVE YOURSELF AND YOUR MONEY, RENT ELSEWHERE!!!!"
"The management here is wonderful, I have 0 complaints with them. The 2 bedroom's rooms are extremely small, be warned. It's a bit pricy for what it is, but their pet policy is by FAR the best and most reasonable in the city. If you don't like dogs, don't live here, EVERYONE has pets"
"Lived here for 5 years now and the place has always been a nice one to call home. Issues get fixed promptly and the staff are always friendly and helpful. It's a nice and quiet neighborhood. The "next door neighbor" lottery is never a sure thing, but 90% of the time they are cool in being both tolerant and respectful. The worst that has happened is I've had a doormat stolen and thieves have gotten into my vehicle when it was not locked. However they recently put a nice, tall-ish fence up at the alley where the thieves were entering, which is probably something of a deterrent. The new covered parking is also a nice touch."
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