Tuscany Place
6312 73rd Street, Lubbock, Texas 79424
About the Business
Tuscany Place is a reputable real estate agency located at 6312 73rd Street in Lubbock, Texas. Our dedicated team of professionals provides top-notch service to help clients buy, sell, or rent properties in the area. With a strong focus on customer satisfaction and attention to detail, Tuscany Place strives to make the real estate process as smooth and stress-free as possible. Whether you are looking for your dream home, investment property, or rental, Tuscany Place is here to assist you every step of the way. Visit us today and let us help you find your perfect place in beautiful Lubbock, Texas.
Photos
Contacts
6312 73rd St, Lubbock, TX 79424, United States
Opening hours
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - ?
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:00
Saturday:
10:00 - 15:00
Sunday:
Closed
Reviews
"Huge thanks to Justin and JJ fixing my water heater that was leaking this morning. Couldn’t be happier with the kindness from these amazing guys."
"SCAMMING FRAUDULENT CHARGES When we moved into Tuscany, the carpet was old and muddy with lots of hairs, pins and windows were filled with dirt, yet we did not complain because we want peace, we want a smooth transition. On our first day, we bought a high powered vacuum to clean all the surfaces as every place was but dirt and hairs. We sacrificed heavily to sweep, vacuum, and mop with thorough cleansing on windows and all. FYI We didn't have any pet and we cleaned & scrubbed every place of the apartment before we left. Our stay was supposed to be due on September 17 2023, but we decided to leave September 6 2023 early morning - which 11 days EARLIER....before that we made sure everything was clear and paid.We paid on September 02 2023 the amount $65.18 for the water and $555.00 for the last portion of the rent. HOWEVER, on September 18 2023, Aricel, emailed us to ask us to pay for the following otherwise she is going to report us to COLLECTIONS: Water: $121.95 Shampooing the carpet: 135.29 This is extremely UNFAIR & UNJUST and INJUSTICE that Tuscany has charged us with water and shampooing. While we were there in Tuscany, we never consumed water and were billed over a $100.00 it was always below $70.00 and to our shock they charged us $121.95 with only 15 days stay. And Aricel argued we should pay for the shampooing because we have to clean the carpets PROFESSIONALLY. Aricel, I would like to inform you ITS NOT THE TENANT'S RESPONSIBILITY TO PROFESSIONALY CLEAN the carpets but YOURS. When we moved IN, it was full of dirts, hairs, pins, all over. With all our FILIPINO FRIENDS AND NEIGHBORS, WE DISCUSSED TOGETHER, their carpets are also dirty, hairy and old. iT means NOBODY PROFESSIONALLY CLEANED THE CARPETS before one tenant moves in. Can we say, this is not a scamming behavior?Can we tell the world you guys are HONEST PEOPLE WITH CONSCIENCE? BEWARE! MOST SPECIALLY, DON'T EVER TRUST WHEN TUSCANY COMMENTS ON YOUR REVIEW HERE THAT THEY ARE CONCERENED ABOUT YOU. NO, THEY ARE NOT. WE WERE FORCED TO PAY, DESPITE OF OUR REVIEW HERE."
"My husband and I have experienced wonderful residential support from the staff here at Tuscany Place. A huge thank you to Addyson, Audi and Chloe for being so friendly and helpful. They have genuinely cared about our concerns. Anytime we a have submitted a maintenance request we have received a prompt response. Whether it was changing light bulbs, servicing the plumbing etc., maintenance quickly and thoroughly ensured that we have an optimal living environment (Another huge thank you to Justin and all the crew). We see how hard y'all work and we appreciate everything y'all do in keeping Tuscany Place beautiful! We couldn't have asked for a better management team. But it doesn't just stop there, our dogs Leonardo and Rose LOVE to visit these wonderful ladies at the office every day and receive lots of love and treats. The front office has become an extension of our home because of how warm and inviting it has been for us.Y'all have truly made a positive difference in our lives!"
"They are honest, and operate with integrity. I highly recommend them to anyone looking for a great apartment complex. Ari, has gone out of her way to answer answer any questions I have and truly cares about her tenant and vendors!"
"*update* edit to add, we too had a non-overdue bill sent to collections. We were charged an OUTSTANDING amount to clean then replace (??) the carpet (the same carpet that had staples, for which a maintenance person said “we’re just going to rip it up anyway when you leave.”) When speaking with collections, they were confused as to why this bill was sent to the as it was not overdue. See a similar complaint below. Renters beware Honestly the worst place I've ever lived. Management is VERY poorly run & contradictory of themselves. Apartments are bare minimum, watch out for staples all over the carpets. Save pictures/screenshots OF EVERYTHING - every conversation you have, every detail in the apartment. They will nickel and dime you for everything and then argue with you (like for dog hair, for your non-shedding dogs when the monthly dog fee is charged anyways). They will charge you the gate fobs that didn't work for over a year+ but cost $90... also watch out for residents who will nearly hit you as you walk to the dumpster, as management does not enforce speeding... would also like to add that they requested reviews on Google to be entered in to a raffle, so be sure you read an honest, non bribed review"
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