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Petco
12651 Vance Jackson Road, San Antonio, Texas, United States
About the Petco
Petco is a popular pet store located at 12651 Vance Jackson Road in San Antonio, Texas. This store offers a wide variety of food and supplies for all types of pets, including dogs, cats, birds, fish, and more. Whether you're looking for premium pet food, toys, grooming products, or accessories, Petco has everything you need to keep your furry friends happy and healthy. With knowledgeable staff and a convenient location, Petco is the go-to destination for all your pet care needs in San Antonio.
Photos of Petco
12651 Vance Jackson Rd STE 119, San Antonio, TX 78230, United States
Opening hours of Petco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Petco
"Love the store itself but the grooming employees are amazing. My very energetic pups have been seeing Viané for over a year and she does a fantastic job. She pays attention to detail and is very patient and loving with them. I can’t recommend her enough!"
"Never again. The reviews about the grooming are true. I had a 12:30 appointment. My dog didn’t get started until 4pm. I know this because I walked in there and they just started her. I didn’t get her back until almost 6pm and she didn’t have all services completed that I paid for. I called and left a message that her nails were not cut and her teeth were not brushed. I left a message asking for a call back to bring her back in or refund that portion of my money. No response. I called to try to talk to a manger. I was told I would receive a call, no response. If I don’t hear back, I will dispute the transaction with my credit card company. On top of it, the stylist was aggressive with my dog. I was watching her from the window she forcefully was grabbing my dogs mouth and she had a frustrated and aggravated tone on her face. She did not realize I was watching her. All my dog was doing was moving her head. My dog sat in a grate for 4 plus hours before being touched which is unacceptable. I need a call back about my services I paid for and didn’t recieve. Otherwise I will go to my credit card company and to your corporate office about the tactics that are taking place."
"I'm not the type to leave reviews for places. Please don't take your pup to grooming here I will say not all of the groomers here are bad. Alexis & Viane are the good ones. I got my pup returned to me with his own urine on him. It literally looked like he was dirty. WORSE than what I dropped him off as. For the service being nearly $100 and being returned like that is ridiculous and stupid. I had to go home and wash his legs/paws again. like what was the point of the grooming appointment. Also the stylist ( for his appointment ) had an attitude because I asked if he could get rebathed. AVOID DEE AS YOUR STYLIST. IDC I just cut my losses and asked for a refund instead. Management & Viane understood and put no fight to it. I appreciated that. The store itself isn't bad. it bigger and cleaner than some of the other stores in SA but I will not be returning to grooming for my pup."
"Miles really made a difference for my dog and I this Christmas. We saw online the store closed at 10 PM. These hours were not yet updated and the store was already closed. He spotted us at the door and called out to us as we walked away. He welcomed us in, provided exemplary service, and explained the updated hours. He allowed us to look over dog clippers we needed for the holiday and took time to explain the differences. Miles was a true angel and deserves the upmost recognition for his commitment to a customer."
"I am a new dog owner, I didn't know what food would be best, how to train or even what products to bathe my dog with. Went in here one day and had such a great experience. This is now my regular store. Every associate I've encountered here has been pleasant and very informative. Love the grooming staff as well."
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