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Petco
2041 U.S. 287 Frontage Road, Mansfield, Texas, United States
About the Petco
Petco is a popular pet store located at 2041 U.S. 287 Frontage Road in Mansfield, Texas. This well-known institution offers a wide range of pet food, supplies, toys, and accessories for all types of pets. Whether you have a dog, cat, bird, fish, or reptile, Petco has everything you need to keep your furry, feathered, or scaly friend happy and healthy. With knowledgeable staff and a commitment to animal welfare, Petco is a trusted destination for pet owners in the United States.
Photos of Petco
2041 U.S. 287 Frontage Rd Ste 601, Mansfield, TX 76063, United States
Opening hours of Petco
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Petco
"Once again, I had to wait 15 minutes to get crickets because they moved them to the back of the store. They seemed to have 1 cashier and 1 other employee working. The cashier could not leave her station to go get the crickets, and the other employee was busy with another customer. If the crickets were still behind the checkout counter, the cashier would have been able to get them."
"Anita at front desk grooming needs to be fired. Young lady is rude, unprofessional, tries to overcharge and hope you don't catch it (unethical). Went in at 8:50am for a 9am grooming appointment. Received ticket for howuch it was gonna cost and it was 47 dollars more than usual. My dog only receives a bad boy a haircut however she had charged for that. I tried to correct her and let her know it should just be $44 for the bath and an additional $15 for the hair trim on his butt. My ticket was for $107. She had charged me for a haircut and bath which Includes nail trim and teeth brushing then charged for those 2 things again seperatly again. When I asked her about it her only response was prices have gone up I believe she repeated it like 6- or seven times with no eye contact. I then left and when to my usual location where I asked for the exact same thing and I added a spring package for $28 dollars and my total was the same as always around 80 bucks. However, I was informed by my usual location that Anita had flagged my account in the system in retaliation for leaving. I called corporate and spoke with a nice lady who is gonna investigate but proper training would have fixed all this."
"I took my dog Athena in for a bath, a nail buff, and another deskunk to keep it up. She had this done when she initially got skunked over a month ago. The last time she got deskunked, our normal location, we had a great experience. This time the smell came back because she was wet when I picked her up. I know it may not go away 100% but she’s had baths since this happened and this was not the result. I was told she didn’t like the dryer but she gets groomed regularly and never had an issue. I tipped before seeing her but wish I hadn’t. I now have to do the process again because my dog was super damp when I picked her up, which made the smell worse. Service was rushed and the grooming team didn’t seem to care. I won’t use this location again. Poor experience"
"The customer service here is horrible. Employees here are anything but helpful. Petco falsely advertises their “free first exam”. Today, they failed to send their barcode I apparently needed for the free exam (which is not free). The employees were very quick to tell me that I would be unable to receive a refund or credit on my account for THEIR mistake for the portion of the cost that was supposed to be “free”. I will never take my dog to this Petco location again and I’d advise you to do the same."
"Came to buy my puppy food and cashier was super sweet and upsold me to a larger bag. Even carried it to the counter and found additional discounts she did not have to do that but she did. I am glad I didn't stop by the one I go to normally in Arlington. I wish I knew her name but I was there last night about 6 and bought science brand dog food. She has lovely customer service!"
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