Integral Care - East 2nd Street

"They sent police to my home because I took anxiety medication that was prescribed to me during the call. This resulted in me being severely harmed by the abuser I was trying to escape. When I tried to seek help again, I sat waiting in a park only to be stood up by their crisis team who made no attempt to reach me at either of cellphone numbers they had been given for me. The way Integral Care operates is not only unhelpful, it's extremely dangerous to those they are meant to serve."

"Edit: still a great place for help. Don't give up! Great Dr on staff, councilors are very helpful. As with all treatment facilities, it is what u make of it. Is a great place to succeed. Amazing place that when used properly saves lives. New director makes the place a lil more tolerable for most. I never had an issue myself. But biggest complaints i hear are all just excuses. Follow the rules, work your program and avoid clinic follys such as hanging oit w people u meet there and CAN succeed!"

"I had to go see someone with u guys for custody court and I did my evaluation with Ms. Megan Moriarty and she was so so so nice, easy to talk to, patiently explained everything that I had questions about and I had a lot of questions because I didn’t want anything to even be able to be slightly misinterpreted… she was welcoming and made me feel comfortable and very rarely is someone so kind to strangers in a setting like that. And even more rarely do I take time to leave reviews but this woman is an angel and I’m happy she did my mental examination today. Thank you!"

"What an utterly disgusting and disappointing institution. Therapists are not well trained to work with/handle suicidal/self-harming clients. Providers were poorly trained and do not listen to their clients. Providers do not have the capacity to competently care for their clients. To my fellow Texans and Austinites, I plead to you: Find somewhere else to manage and improve your mental health. Best of luck."

"I was told to come on Tuesday or Thursday at 8 to see someone to get my prescription, came twice and there was no one who could see me. Then I showed up for my appointment 10 min early, checked in and waited for 40 min, when I was told I was supposed to wait on the second floor. I went there, waited for another 10 min, then I was they couldn’t see me and I needed to reschedule. Next available appointment is after 11 days. They checked me in, they knew I was there, I was sitting right in fort of the check in window. I just don’t understand when they called me on the second floor and I wasn’t there why they didn’t check with front desk. They knew I was checked in. They don’t care about people here."