The Marabella Apartments 5781 West Amarillo Boulevard, Amarillo, TX 79106

"Have tried calling several times and never get anyone to answer and can not leave a message or even get a call; back"

"These apartments are a jewel tucked away in Amarillo. They are brand new, spacious, and have all the amenities one could ask for., there are no steps to climb to reach your apartment but an elevator will take you there. Postal boxes are inside the lobby and packages delivered to will meet your door. Laundry facilities are opt 24:7 The community is pet friendly and so are your neighbors"

"The architect should be fired. He apparently thinks seniors are giants as the closet shelves are 6 ft high. You need a special shower curtain because the shower bar is 6-1/2 ft high. The apt. design is not functional. There are 2-1/4 drawers in this entire apt. One drawer cannot open all the way unless you open the oven door. Some of the apts have the refrigerator opening to the entry door rather than in the kitchen. The bathroom faucets so close to the wall you can barely grasp the stopper handle to pull it up and then it's hitting the wall. The water heater is hanging from the ceiling above the dryer in the laundry 'closet' but is low enough that you have to be careful not to crack your head on the corner of the wood frame it is sitting on. And - there is no adjustment for water temp. It's not very hot even after you run it, which means your dishwasher is using warm water to wash and rinse your dishes. Not very clean. The dyer vent is squished so it is oval. Have to reshape your vent. The washer hook ups are set back into the wall so you can barely get a tool in there to attach the hoses. And - no hot water there either. Some of the apts have the window screens upside down and cannot latch. For a secure building, there are only a few doors that actually work. A couple of them are not very functional - they open backward and into a pillar structure. I realize this is a new building but residents should not have to scrape, scrub and scour grout, drywall mud, silicone and caulking off the floors, counters and walls. The rent is too high to have to do all this work. I know they're working to get the bugs repaired, but some are design flaws that will not be cost effective to fix. Other than that, it's a nice neighborhood and the management staff is great."

"Huge lack of compasion from the staff. After having to come back two weeks in a row to fill out parts of her application, she was denied. They didnt let us know we had a missing question. We had to call both times for them to tell us we needed to come back in. I tried to talk to Cindy in the office explaining how much she needed this apartment with her health issues, she would be right down from the hospitals. She flat out told me it was not her problem."

"Apartment units for those 55 years and older. This facility has 101 units and is located near Amarillo Blvd and Gem Lake. As of Jan 2019 this complex is under construction. Please visit their website for leasing information on The Marabella."