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FMC of Georgetown
908 Rockmoor Drive, Georgetown, Texas 78628
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About the FMC of Georgetown
FMC of Georgetown is a healthcare institution located at 908 Rockmoor Drive in Georgetown, Texas, United States. As a medical facility, we provide comprehensive health services to our patients. Please note that the COVID-19 vaccine is not currently available at our institution. For information on the COVID-19 vaccine and its availability, please visit https://www.dshs.texas.gov/coronavirus/immunize/vaccine.aspx. If you have been exposed to someone diagnosed with COVID-19, please follow guidelines provided by local and state health departments and the CDC. Stay informed and access your patient portal at 27647.portal.athenahealth.com.
Photos of FMC of Georgetown
908 Rockmoor Dr, Georgetown, TX 78628, United States
Opening hours of FMC of Georgetown
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of FMC of Georgetown
"It is so frustrating to get an appointment here!! No one ever answers the phone and it takes 2 hours plus to get a call back. My husband started seeing someone at a different practice and called and received an appointment right away. I am definitely changing practices!! Don’t go here if you truly need healthcare."
"Doctors have been very good here but unfortunately, I can't get past the terrible customer service. They hardly ever answer the phone and you can forget about getting a call back. If you are lucky enough to have someone answer the phone, more than likely they are going to be pissy and rude. I was sent to a second location for a wellness check, address was incomplete so I couldn't find the office, after calling multiple times to get help, finally this super rude lady cut me off many times when I was trying to explain my location and then she just hung up on me. Never going there again."
"They don't pick up the phones. You can call them throughout the day multiple times and still not get through to anyone. Don't bother leaving a voice-mail, they don't return calls. You're better off just going in person to talk to them. That being said, their staff is polite and answer questions very professionally and thoroughly, at least in my experience. I get being busy, but either hire more staff to man the phones, or at least return voicemails in a timely manner."
"I don't know where to start. I got a medicine that was completely life-changing and was very grateful, this is a medicine you cannot just stop taking. There are serious physical consequences to doing so.. you're a dizzy spell headache or you feel weak and can barely walk without feeling dizzy 24 hours a day for 3 to 5 days Just denied my refill. I have no communication from the doctors office. These people make me sick to my stomach."
"Hate to leave such a negative review after going to this place for so long (since 2007), but they’ve just gotten so difficult to work with. They don’t answer the phone or return voicemails. Tried to call three separate times throughout the week to let them know I needed to reschedule my appointment, and they never answered. They started calling me back once I missed my appointment. Even then, it wasn’t a real person, it was an automated voice telling me I missed my appointment. The last time I actually was able to see Dr. Otto, I was trying to figure out what was wrong with my lungs and see whether or not I had asthma. I was clear that that was my goal from the time I made my appointment, and had expressed that to him at the beginning of the appointment. He told me they would have me do a breathing test, a breathing treatment, then another breathing test to see how the treatment effected my lungs. I did one breathing test, then after 20 minutes a staff member came in and prescribed me steroids. I asked if we would be doing the breathing treatment and if I would still be able to talk to Dr. Otto about what was going on with my lungs. She said he had already left the office. I’ve been trying to be patient for so long, but after reading all the other reviews with similar experiences, I’m going to find another primary :("
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