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Baylor Scott & White Clinic - Austin Downtown
200 East Cesar Chavez Street, Austin, Texas 78701
About the Baylor Scott & White Clinic - Austin Downtown
Baylor Scott & White Clinic - Austin Downtown is a leading healthcare institution located at 200 East Cesar Chavez Street in the vibrant city of Austin, Texas. As a part of the renowned Baylor Scott & White Health system, this clinic offers a wide range of medical services and specialties to the residents of Austin and its surrounding areas. With a commitment to providing high-quality, compassionate care, the clinic's team of experienced healthcare professionals strive to improve the health and well-being of their patients. Whether you are in need of primary care, specialty services, or preventive health screenings, Baylor Scott & White Clinic - Austin Downtown is dedicated to meeting your healthcare needs with excellence.
Photos of Baylor Scott & White Clinic - Austin Downtown
200 E Cesar Chavez St Ste G140, Austin, TX 78701, United States
Opening hours of Baylor Scott & White Clinic - Austin Downtown
Monday:
08:00 - 20:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews of Baylor Scott & White Clinic - Austin Downtown
"Overall absolutely worst front line customer service team. You need to train the people that answer the phones. Guy that answered didn’t even know what gynocology was and left me on hold for 10 minutes seriously?"
"Had a great experience here! Megan Pieper is very personable/knowledgeable and I feel like I’m in great hands"
"Very poor organization and patient service. I scheduled a flu vaccination for the next day at 10am. I got there on time and they told me that my appointment was cancelled because they had no more flu shots and that they had emailed me 1 hour ago to notify me. The email just said “you have a new message”, but it didn’t actually show the message unless I signed in. If you don’t have the necessary inventory to provide a service, then you shouldn’t allow patients to book the appointment in the first place. I would have given 2 stars, but the lady at the front desk did not seem to be bothered at all about the time I took off work to drive there. She didn’t even apologize or ask me if I wanted to reschedule - she just sent me on my way as if it were my fault I was there in the first place. I’m sorry to see that’s how you treat your patients. I will not be coming back here."
"The front desk struggles with efficient communication and tasks. Megan Pieper is attentive and kind, but both times I was there the front desk forgot to put my name in for lab work that she requested. After waiting over an hour the second time and realizing their mistake (again), I had to leave. They said they would call me to reschedule, but they never did and I was charged the full office visit anyways."
"I have lived in Austin for almost 6 years and have dragged my feet on establishing care somewhere. I am luckily in good health and have had a hard time finding a doctor I connect w/ and trust outside of my gyno. A friend recommended Dr. Godfrey and the Baylor Scott & White Clinic to me a few months ago and I have never been so grateful! Dr. Godfrey can be direct at times but he is also warm and seems to really care about his job and patients. I never sit in the waiting room for long and the staff up front are always welcoming. Also, the nurse that hangs out in the back collecting labs and urine samples is the best! I have been back there with her twice and she is always making me laugh and feel at ease. I had to do blood work earlier today and was panicking a bit...her presence was comforting. Working with people can be incredibly draining, especially within a broken system such as healthcare that does not pay it's workers enough...anyways, I appreciate y'all! Keep it up"
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