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Austin Regional Clinic: ARC Quarry Lake
4515 Seton Center Parkway, Austin, Texas 78759
About the Austin Regional Clinic: ARC Quarry Lake
Austin Regional Clinic (ARC) Quarry Lake is a leading healthcare institution located in Austin, Texas. Situated at 4515 Seton Center Parkway, ARC Quarry Lake offers a wide range of medical services, including primary care, specialty care, and urgent care. The experienced healthcare professionals at ARC Quarry Lake are dedicated to providing high-quality, compassionate care to patients of all ages. With a focus on preventive care and wellness, ARC Quarry Lake is committed to helping individuals and families achieve and maintain optimal health. Whether you need a routine check-up, treatment for a chronic condition, or urgent medical attention, ARC Quarry Lake is here to serve you. Experience top-notch healthcare in a welcoming and comfortable environment at ARC Quarry Lake.
Photos of Austin Regional Clinic: ARC Quarry Lake
4515 Seton Center Pkwy #220, Austin, TX 78759, United States
Opening hours of Austin Regional Clinic: ARC Quarry Lake
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Austin Regional Clinic: ARC Quarry Lake
"It was a great visit today! Doctor Chen was patient and helpful. The staff at the lab was professional and friendly. ARC has always been my first choice for primary care. I hope this location gets more positive reviews as they deserve them."
"Very Frustrating experience. I requested through patient portal to schedule my physical with Dr. Godigamuwa in August and got the slot on December 8th(!!!). On December 1st, got a call from ARC, but it got missed. The voice note said to call the general ARC number, without providing any details. I called back but it went to infinite loop and I had to disconnect it (I wasnt even sure the reason for the call). On 12/8 when I showed up for my physical, found my appointment was cancelled. Why cant you leave a detailed voice message, or provide a direct call number or drop a message on patient portal."
"I absolutely love the team at this location, from front of house staff to the on-site lab employees. I would specifically endorse Dr. Carson Higgs, as he has consistently been a caring, detail-oriented practitioner."
"My first appt was a nightmare. I was recommended blood work/x-ray & was told I’d get results back within a day or two. I had to call 4 separate times to get my abnormal labs finally released to me by the nursing staff…still haven’t heard from doctor almost 2 weeks later. Only saving grace was nurses via phone were nice but they couldn’t figure out why no one was calling me/releasing the results! Prepare to be on hold for 40+ min every time you call & no response from doctor via patient portal. Never again!"
"I'm incredibly disappointed and frustrated with my experience with Dr. Durreshahwar Khan. I was unable to get in to see my PCP for at least two months, and therefore, saw Dr. Khan as she had plenty of availability. I was told this was the case as "she was new." This may not have been entirely true, however, as her availability may have been based on her lack of professionalism and overall medical competency. I completed a virtual visit with her in December 2022. Please be aware I'm a well established patient at the ARC for years. Dr. Khan appeared unprepared for the visit and uncomfortable with renewing my prescriptions (which was my primary reason for the visit). The prescriptions were also long established and justified via patient records/tests/labs/etc. Today (only seven months later), she refused to refill my prescriptions and referred me back to my PCP (whose earliest appointment is in August 2023) without any explanation. Two of my medications are for chronic migraines and cannot be suddenly stopped. I explained this and advised this was completely unacceptable. She finally agreed to only fulfill two out of the three (again with no explanation) and referred the prescriptions to the wrong pharmacy, even though I clearly stipulated which pharmacy it should be sent to, further delaying the process. Once more, she advised she would not fulfill the 3rd prescription and deferred this to my PCP (who again, I cannot see any sooner than two months from now). This is completely unprofessional and negligent to her patients. Please do yourself a favor and choose an actual competent and compassionate physician altogether and save yourself the headache."
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