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US Pain and Spine - Memorial City
11777 Katy Freeway, Houston, Texas 77079
About the US Pain and Spine - Memorial City
US Pain and Spine - Memorial City is a leading healthcare institution located at 11777 Katy Freeway in Houston, Texas. Specializing in pain management and spine care, our team of skilled doctors and healthcare professionals are dedicated to providing high-quality, personalized care to each patient. With state-of-the-art facilities and innovative treatment options, we strive to help our patients find relief from chronic pain and improve their overall quality of life. Contact us today to schedule an appointment and take the first step towards a healthier, pain-free future.
Photos of US Pain and Spine - Memorial City
Kirkwood Atrium Office Park, South Building, 11777 Katy Fwy Suite 260, Houston, TX 77079, United States
Opening hours of US Pain and Spine - Memorial City
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of US Pain and Spine - Memorial City
"I’ve been taking my elderly mother to the various clinic locations for this company for years, and while generally her treatment by the medical staff has been adequate, the hoops one has to jump through to get through an appointment are absurd. Expect lengthy waits spanning hours past your appointment time, expect difficulty getting anyone to answer the phone, and if you’re like us, also expect that you’ll frequently have to go to other locations as assorted caregivers move around and clinics close. It’s become a small part time job for me keeping on top of these obstacles. So buyer beware."
"New patient. Had an 11 o'clock appointment. Its 12:10 and im still waiting. Didnt get seen by the doctor until 1pm. However, Dr. Sobarzo was very good. Quality was good but the wait time was BS. ****UPDATE***** These CROOKS are attempting to bill my insurance $6958 for a urinalysis"
"I'm editing my review to reiterate to people who are considering this clinic. When they ask you to do a urinalysis, DO NOT LET THEM USE SUNSET LABS. Sunset Labs charges almost $17,000 for a single UA. The fact that this clinic uses that shady, unethical lab makes me question the moral integrity of the people in charge at this clinic. My original review is posted below. I love this office, the staff is great, and Dr. Thomas is wonderful. I had my consultation about a month ago for lower back and right leg pain. I've been struggling with this pain for years. My first appt was pretty typical, with the usual paperwork to fill out. The front desk staff was friendly and welcoming. The wait was minimal. Dr Thomas was thorough, efficient, and friendly. I was scheduled to have injections last week, everything went great, and I've gotten a lot of relief from them. I was actually able to join a gym today! A month ago I wouldn't have thought that was possible due to my pain levels. I'm still having some pain, but Dr Thomas is very understanding and gave me another prescription for pain meds at my follow up today. At other Dr's offices I feel like they treat me like a junkie for asking for tramadol, even though it's a mild pain med. Dr Thomas didn't make me feel like that at all. My only complaint is regarding their urine drug testing. I just provided a sample a month ago, but they wanted another one today. I have no problem with that, except they use Sunset Labs. The last time I had a urinalysis done by Sunset Labs, they billed my insurance $17,000. Fortunately my insurance paid, but I feel like the company is very unethical, and is grossly inflating their charges. I wish they would use a different lab. As a patient, please be sure your insurance will cover the cost of the UA before you have it done. Just Google Sunset Labs to see what I mean. Overall I love this office and Dr Thomas, and I'm so glad I found them!"
"When I spoke w someone on setting my appointment it was great I was told I had full coverage, (no out of pocket) and I was looking forward to my appointment. I get there start filling out the paper work and Stephanie the front desk assistant tells me I need approval from my OB before being seen in case I was prescribed antibiotics. I spend the next 10 minutes trying to get my doctor on the phone and when I actually do Stephanie and Another woman tells me no that they will speak to my doctor AFTER I’m evaluated. I let it go, get taken to the back office, of whom were very nice and took care of me. Then I go to the front to get checked out where again Stephanie seemed to be having trouble and discussing Something with my chart, she then tells me I owe $115.00 for that visit which was of course a shock to me after being told I will pay nothing. I tell her what I was told and she says “no your insurance only cover $70” with an attitude. NEVERR coming back."
"I actually enjoy coming to this office for pain management. Usually, the wait is minimal and the staff has for the most part been professional and attentive to the patients needs. They seem to be organized and act as a team. I love the doctor(s)Arturo Sobarzo, MD, and Tom Gelahm. They are always concerned about the things I am concerned with and take care of it right then, they do not offer suggestions or treatments that are unnecessary just to appease me. I can trust them with my welfare, that is something that sometimes can't be achieved with even your family practitioner."
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