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Cole Group Property Management
105 Golf Drive, Clovis, New Mexico 88101
About the Cole Group Property Management
Cole Group Property Management is a reputable real estate agency located at 105 Golf Drive in Clovis, New Mexico. With years of experience in property management, our team is dedicated to providing top-notch services to both property owners and tenants. Whether you are looking to rent out your property or find the perfect place to call home, our expert agents are here to help. Trust Cole Group Property Management to handle all your real estate needs with professionalism and efficiency. Contact us today to learn more about our services.
Photos of Cole Group Property Management
105 Golf Dr, Clovis, NM 88101, United States
Opening hours of Cole Group Property Management
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Cole Group Property Management
"Absolutely do NOT recommend. We had tenants sign Dec of 22 and it’s now been three months and we have not received a single check from Ronnie. We have been asking for 3 months and he keeps saying it’s in the mail (but doesn’t have a tracking number) or he acts like he doesn’t know and he’ll get back to us once he’s in the office and then never does. Zero communication. If you work with Cole group you will be doing ALL of the work for them. We found our own tenant, had to sent them photos, FaceTime walk through of the house. had to call Ronnie several times a day for several days just so he would send the contract to them. And now we haven’t gotten our money."
"Had a contract with them for over 5 years now. They have failed to follow up with work orders and those small issues now have caused major damage to our house. They also owe us rent paid to them by tenants. When first approached about MONTHS of missing payments, Shannon was quick to fix the issue. The second time it happened, she blamed the software used for payments. Now it’s the third time and has not paid us for three months. We terminated the contact with them and now she won’t answer. Ronnie pretends he doesn’t know anything that is going on. I don’t know if she’s overwhelmed with the amount of work they have (because we aren’t the only ones dealing with this nightmare from other reviews) but this is not okay. Even our new property manager hasn’t heard from them to take over the house. We have them plenty of chances to correct this issue at no avail. If you’re in our shoes, do what we did and seek legal counsel and email the state realtor association. They need to be closed."
"Had a rental with Cole group. Never returned my calls, ony time i was contacted was when the wanted or needed something from me. Took almost Two months to get my deposit back. Had to constantly call to try and get it back. Was told it was mailed certified but would not have the tracking number to for me to check on it. Use at your own risk."
"They are definitely one of the better landlords in town! They always made sure any maintenance in the house that needed to be taken care of was done in a fast and timely manner. They have always been honest to us and always made us feel like we were the priority. I have never had an issue with them in the year and a half I was staying at my property. Definitely recommend having them as a property manager/landlord!"
"We have had the displeasure of being at the mercy of this company since August 2016. While initially friendly and amendable to our needs as a tenant, that sense of responsibility to care for the tenant has dissipated. We have had various maintenance issues with the property we have been renting. In one instance dating back to August 24th 2016, water leaked through a window during a rain storm that caused some carpet damage. Our request that the carpet be cleaned went unanswered so we purchased a machine in order to mitigate the damage associated to us. Jake, a member of Cole Group graciously offered to cover that expense out of his own pocket. We just had to send an email today asking about something he offered to do. Since then, we have still had rain come through the same window, the water heater leak causing damage to walls/drywall, overflowing toilets, a cracked garbage disposal, and the AC stop working. The initial request to have these issues resolved is provided in a timely manner. However, the water damage that resulted from the water heater leak took a month and a half with resolution finally coming at the threat of legal action. On the surface, Cole Group presents the facade of a good company. If you decide to rent a property that ends up having issues - tenant beware. For those of you who have the option of living on Cannon AFB, I would highly recommend it. At least you have a greater options for recourse than you would with this or any other off-base company."
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