Paramount Senior Care Centers at San Antonio
5437 Eisenhauer Road, San Antonio, Texas, United States
About the Paramount Senior Care Centers at San Antonio
Paramount Senior Care Centers at San Antonio is a leading health institution located at 5437 Eisenhauer Road in San Antonio, Texas. Specializing in physiotherapy for seniors, our dedicated team of professionals is committed to providing personalized care and support to help our elderly patients maintain their independence and improve their quality of life. Our state-of-the-art facility offers a wide range of services and programs designed to meet the unique needs of seniors, including rehabilitation therapy, exercise programs, and personalized care plans. At Paramount Senior Care Centers, we strive to create a warm and welcoming environment where seniors can feel comfortable and empowered on their journey to better health and wellness.
Photos of Paramount Senior Care Centers at San Antonio
5437 Eisenhauer Rd, San Antonio, TX 78218, United States
Reviews of Paramount Senior Care Centers at San Antonio
"I had my mother in this place when it was under a different name over 8 years ago. These people overdosed my mother on hydrocodone just to keep from being bothered with her. Unless you don't love your love one, keep them from this place."
"Today I visit a patient and greeted her at the dinning area, I notice water spill on the floor. I brought it up to a med staff and she walked away with another person. After spending 45 min I went back to check if it was mop. Nope. I notice 2 cna talking among themselves in front of the puddle I brought it to their attention they both just looked at me and ignore me. I then went back to the med staff and ask for the DON. She like oh I notify the cna and they are going to mop it. Im like really that was close to a hour ago. Im just concern about the safety of the people."
"This company has files for Chapter 11 Bankruptcy. I received a formal letter last week. They are also called "Senior Care Centers, LLC" Our mother was diagnosed with Dementia and we needed a place to take her. We visited a few and found this one to be a good fit, or so we thought. As time went on I saw the little things that caught me attention which said they had some internal management issues. We moved her when our mother experience an extreme medical issue and their care was less than professional. In the 15 months that my mother was there, 3 different Administrators 2 Activities Directors (There was a period of months where they had none.) 3 different business office managers (they had at least 2 temps between that) Employee turn over is high, we saw so many different employees over the past 15 months. I heard at one time when the original owner was there it was a great place to work but was told by staff there that the daughter ran the place into the ground, hence the Bankruptcy that is taking place. Don't take your loved one there, it is unfortunate, this is a great location but very bad management."
"If this scale went into the negative. This place would rank in the mud. I'm very disappointed at what passes as care nowadays. I currently have a loved one staying here (Paramount) and I cringe each time I enter this facility. It has a facade of being organized and nurturing- and then the smell hits you once you walk past the sign in sheet. Repulsive. Very Strong urine aroma smacking your sense of retch... I mean, I'm embarrassed for the staff that "work" here... This smells like neglect. Clearly you are overwhelmed. Walking down the halls, the call lights are reminiscent of Christmas time. Twinkle twinkle - ignore ignore... I've seen first-hand staff come in and turn the call light off only to take 25 minutes to come back Huh?!. There's a reason the patient called - you answer with delay. Shameful. PLEASE SEND YOUR LOVE ONES ANYWHERE ELSE BUT here. IRONIC NAME PARAMOUNT- YOU'RE PATIENTS ARE NOT YOUR PARAMOUNT CONCERN."
"During her stay my mother was allowed to go with soiled unders for so long, she came down with life-threatening U.T. infections on 3 occasions. She stayed dehydrated and her nails grew & got infected. She was allowed to fall 3 or 4 times, suffering a bad cut to her eye brow, and a broken hip. Finally, at 94 y.o.a, while as helpless as a 3 mo. old baby, she was raped by a staff member. I am a senior, and live 400 miles away or I'd have been more on top of all this. If you love your parent do NOT put them here!"
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