Planned Parenthood - Planned Parenthood - South Texas Medical Center

"I called to reschedule last minute. They had no issue doing so. very helpful. I’m so grateful for Planned Parenthood. I have been going to them since I was a teenager. I’m now 36."

"Since I recently moved from Houston I had a hard time finding a place to get my Pap smear done! Staff was super friendly and the rooms super clean! Dr was fast and answer all my questions!! For sure coming back here! I’d recommend this place 100%!!!"

"I cannot speak highly enough of this facility and its staff. When I was having a serious health concern that started back in November 2022 and continued till February 2023, this was the only facility that was able to rush me in and get me the care and treatment I needed to start feeling better. The office itself is new and clean; the staff is very welcoming and friendly. They really go out of their way to make you feel comfortable when you're there. I am so glad I chose to come to this location to receive my care, and I would absolutely recommend it to anyone else who is having difficulty getting the healthcare they need because of either their insurance (all the fees I've been charged for my care were reasonable) and/or access to appointments (the hours operations and ease of scheduling are great versus struggling for months to see a doctor elsewhere). I would also like to add that there are often "protesters" who sit out in front of the clinic to either mislead, misguide, or shame individuals seeking NORMAL, EVERY DAY healthcare at this facility, be STD testing, mammograms, contraception, general health services, etc. Planned Parenthood offers so much more in terms of total healthcare beyond what is often villainized by the media. Don't be fooled by them or anyone else telling you different and don't be ashamed to come to this location just because some stranger is out in front pushing their own agenda. Get the care you need from well-trained and knowledgeable professionals."

"Extremely long wait times. Every single time, I've had to wait a minimum of 30-45 minutes past my scheduled appointment time despite arriving early. There are signs asking patients not to bring children, and there is a patient with her baby, but they refused to let my partner come in the clinic with me (same time). The receptionist told me that "due to the new law patients can't have someone with them." There IS no law about people coming with patients, and there are NO signs about policies concerning patients bringing a support person with them. I have been here several times now and not once has it been mentioned in reminder emails, texts, or on the website where I scheduled that we could not have a support person with us. I'm only here because I have no alternative but I definitely won't be back and won't recommend this location."

"First time ever at a Planned Parenthood. Was extremely nervous but the staff was very kind and helpful. I do advise to try and go a little earlier than your appt. It got pretty busy and I didn’t get seen until an hr after my appointment. That’s also including me filling in all my info online before hand. But I didn’t mind waiting anyway. Very clean offices and rooms. Everyone there even the lady at the front desk were very sweet and respectful. Would definitely recommend."