Texas Institute of Dermatology, Laser and Cosmetic Surgery

"Doctor Communicates well, makes you feel comfortable. Staff is very friendly great customer service."

"I’ve been here twice and I’m astonished by the service and I care I got , from the front desk to the Doctor himself ! I wouldn’t go anywhere else. Highly recommended"

"I have gone here twice with a Groupon. One for 20 units of Xenon and one for 60 units of Dysport . When I booked the second visit, I actually didn't realize it was for the same place because I really disliked the doctor the first time. When I pulled up for the second time, I was bummed that it was the same place. The doctor is not a fan of patients with Groupon. He was very rude about it. I will definitely not make the same mistake again."

"The front desk receptionist ( girl in a pick outfit) and the staff/ nurses ( blond nurse with a trainee) were amazing. But the doctor is a different story. Dr. Reza Ghohestani wasn’t informative on the medicine he prescribed me and I felt he was rushing/ not paying much attention to my 2nd concern. He prescribed me the strongest and most dangerous antibiotic after looking at my skin for 5 seconds. He didn’t tell me the name of it, the dosage amount or anything else. The only way I found out the name was going to the online portal invitation sent via text. Something told me to not take the medication and get a 2nd opinion. I was right to do so. A 2nd dermatologist was actually baffled/ concerned that this intense medicine was prescribed to me. The side effects could have been brutal to my health when I didn’t need it. After he told me he was prescribing me a antibiotic (I didn’t have a shirt on, bra only at the top. Just had a little procedure done) he rushed out and left the door open. Anyone who walked by could’ve saw me only in my bra. That’s how fast he walked out. I would honestly say he could take a few lessons from the nursing staff about being informative, listening without rushing, and also just being respectful towards a lady in the sense of closing the door when she is not fully clothed… and closing the door so she can get dressed. Want to add: There weren’t any bad vibes, attitudes, or bad interactions to cause the behavior of the doctor."

"This place is very dysfunctional. I went there 3 times during a 4 month period, there was new staff each time. Each visit felt like the first with filling out the same paperwork. The doctor was reasonably nice and seemed competent, but far from excellent. The billing for minor procedurs seemed random, over priced and was not explained in advance. At the end of it all, I just paid and wanted to be done with it. 15 months later, they send me a bill claiming my insurance did not cover a co-pay and not showing the amount I paid, which was way more than they claimed. I called to inquire about it. The receptionist, who souned like she might have been dealing with complaints all day, was rude and said someone would get back to me via email. My guess is that won't happen."