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MedFirst Primary Care
10010 Rogers Crossing, San Antonio, Texas 78251
About the MedFirst Primary Care
MedFirst Primary Care is a leading healthcare institution located at 10010 Rogers Crossing in San Antonio, Texas. Our primary focus is on providing high-quality, comprehensive healthcare services to individuals and families in the local community. Our team of experienced healthcare professionals is dedicated to delivering personalized and compassionate care to all patients. At MedFirst Primary Care, we offer a wide range of medical services, including preventive care, chronic disease management, and acute illness treatment. Our goal is to help our patients achieve and maintain optimal health and well-being. Visit us today to experience the difference that quality healthcare can make in your life.
Photos of MedFirst Primary Care
10010 Rogers Xing Suite 301, San Antonio, TX 78251, United States
Opening hours of MedFirst Primary Care
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of MedFirst Primary Care
"Dr. Linares-Cano & assisting medical staff including Crystal were not too bad. Joseph Ponce at the front desk was an unprofessional, stressful headache & waste of time, money, & energy. Both prescriptions due for renewal were sent in wrong without communicating. One "as needed" prescription was sent in at half quantity so I have to come back twice as often. The other was sent in at 1/5 strength. The pharmacy gave me the correct medication the following day, but who is going to give me my refund for picking up the wrong prescription? That's an enormous oversight and I don't have space to have my time, money & energy wasted. This should have been done right the first time. I had scheduled a lab draw for 3/2 at 2:30pm. We forgot to schedule my daughter's vax appointment. Joseph took a call when he was entering this, so was distracted. On the portal, I later saw a physical was instead scheduled for 3/2 which is what I had just shown up for on 12/27. A lab draw had randomly been entered on 2/23 at 8am (Wed), a time that was NEVER discussed at all. This was AFTER I told them Thurs or Fri afternoons are the only times I am available, 11:30am at the VERY earliest. So why they picked a random day and time that is incompatible with my schedule is beyond me. Daughter's vax still not scheduled at this point. I waited on hold for 35 minutes to correct this before finally requesting cancellation of the incorrect appointments over the portal. The reply I got from Joseph Ponce was (paraphrasing), "These are when they are, that's when you're coming". I was kind and polite with two more requests to cancel & reschedule the vax & lab draw before I got very blunt, as he was LITERALLY REFUSING to cancel the incorrect appointments FOUR TIMES if you can believe this!? I do not want to receive a bill for a "no show" to an appointment I did not make that got entered incorrectly under my name due to a rude, unprofessional, and distracted worker. I don't know what else to do or how to be more clear. Finally, I called and got through to Vanessa (I think was her name). She was very professional and efficient in correcting the schedule, and apologized on his behalf. AFTER Vanessa took care of everything, JOSEPH CALLED ME to reiterate the way he had originally scheduled the appointments was "correct", and that that's when I was coming in, as though he was changing Vanessa's correction back. Talk about a waste, this guy seems to have some control issues. We finally got my daughter's vaccine appointment scheduled on 3/2, the same day as my labs. A year-and-a-half later we received a random $274 bill for my son who was completely uninvolved in all of this. We already paid all of our bills in full and then some since they refuse to apply the self-pay discount. So for them to bill us a year-and-a-half later for an appointment that never occurred for my son? What qualifications do these people have that work here? If anyone at the facility is reading this, PLEASE find anyone who can do rudimentary admin tasks involved in scheduling & human relations - it's majorly driving clients away. Just WOW."
"Do not go there. They are the worst. Hopefully Baptist will make some meaningful changes soon."
"yikes- the staff here is SUPER rude. They called me the day of to tell me I needed to be there at 12:15 for my 1pm appointment. I live 30 minutes away so calling and telling me this an hour before. When I got there the lights and i and it looked closed. I thought I had the wrong building at first. When I walked in no one greeted me and I stood at the desk for five minutes while the staff continued playing around on their computers. Once they actually acknowledged me they were super rude. They aren’t allowing visitors because of covid yet aren’t sanitizing anything??? makes sense- not. I really would not recommend going here."
"Friendly, caring staff. Dr Chopra was kind, compassionate and caring. Saw to my needs quickly and offered follow-up care. I definitely found my new PCP."
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