Planned Parenthood - Planned Parenthood - Richland Hills Dr.

"Went for gender affirming care. Everybody here is super nice, and the whole experience was very affirming and still warms my heart."

"I made an appointment here, took off work, and then when I arrived they said they don't do the service I required. Horrible service"

"A few things went wrong with my scheduling as I had booked an 11 am slot but I wasn't on the schedule, they were able to fit me in however for a 2:00 pm appointment the same day for an emergency IUD. The waiting was a good while as I was in the lobby for over an hour, which was a bit tedious. However the staff and the welcoming environment made it worth it. The nurse was a blonde woman with a pink shirt she very nice towards me, straightforward/blunt about my care, and very supportive. During insertion the staff was very good with comforting me and being honest about the procedure. In the end I also paid a low cost through a sliding scale program provided. I absolutely hated the waiting and mix up but everything else made this appointment less nerve-wracking and worth it. I would ignore some of the negative reviews as this place had the most caring staff but unfortunately they were backed up on seeing people on time due to a shortage."

"1 star, and I'm not upset that I cant give 0 stars simply because the receptionists and nurses were sweet. However, the"attending physician", or whatever people like to call her, is very much rude. Black hair, glasses, really bad attitude. She puts off a vibe that she doesn't want to be there. She acts like she knows EVERYTHING. When I asked questions, she didnt know the answers, basically told me in a long winded way that she didnt know the answers, and then asked me in a rude and sarcastic tone if i had any more questions. She's very condescending and is not someone you would want help from during stressful health related situations. ** To the Reception/Nurses at this location - you're doing great and you make health related visits a lot less scary with your positivity and kindness."

"I love this location it's very nice and clean. The ladies are so nice and helpful , sweet , and professional. Charlene is really helpful and makes this more comfortable and very knowledgeable.i never me anyone like her ,she's wonderful. . And the nurse p Malina was so helpful and nice . They really make u feel no stress while you are there and help u with everything. I appreciate them and recommend this location to everyone needing a doctor/obgyn/woman doctor ."