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JBSA-Randolph Clinic - 559th Medical Squadron
221 3rd Street West, Randolph Air Force Base, Texas 78150
About the JBSA-Randolph Clinic - 559th Medical Squadron
The JBSA-Randolph Clinic, part of the 559th Medical Squadron, is a healthcare institution located at 221 3rd Street West, Randolph Air Force Base, Texas, United States. The clinic provides comprehensive medical services to military personnel, their families, and retirees. With a dedicated team of healthcare professionals, the clinic offers a wide range of medical services including primary care, specialty care, preventive care, and mental health services. The clinic is committed to providing high-quality, patient-centered care to support the health and well-being of the military community.
Photos of JBSA-Randolph Clinic - 559th Medical Squadron
221 3rd St W, Randolph AFB, TX 78150, United States
Opening hours of JBSA-Randolph Clinic - 559th Medical Squadron
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
09:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of JBSA-Randolph Clinic - 559th Medical Squadron
"I got switched from off base to on base because availability came open. I tried to make a pcm appointment and couldn’t get in for three months. The clinic called back and told me they had walk in hours for my issue at 1230. They then called back to say they were going to let the clinic know I was coming in if I could be there right when they opened. I arranged child care and showed up on time. The front desk said they don’t have a walk in clinic during that time. It’s only at 9 in the morning and no one would have told me that because it’s incorrect. They wouldn’t help me even though I could show the phone calls. So now I have to pay for child care again because the hours I was told are wrong. Super rude and inconsiderate."
"Pharmacy was horrible. Dr. prescribed meds because my wife was in pain. They said it would take 24 hours to fill. If it were your family member, you would make it happen. Not busy, just the policy. Went off base to get it within an hour. Not patient friendly. To top it off, there were ants on the waiting room chairs! I thought this was an Air Force facility?? You're failing because you're lazy. Officer in charge should receive a relief for cause."
"Made an appointment to get birth control prescribed, they called me in the morning (after I waited for a month) that my PCM can’t prescribe BC. Still went in, she told me to do walk in at women’s health for LOTUS and BC. Women’s health doesn’t do either here, they sent me to Lackland or to make an appointment and wait another month… TRASH. Loved my PCM though."
"What type of a doctor says "I'm not your parent" when telling him I needed a refill for meds that I ran out on especially after the original appointment was cancelled cause he wasn't there so I had to reschedule, very poor professionalism."
"This review is for the laboratory. As a retired medical professional and an a retired officer the service is truly unprofessional and lacking discipline. The male military member checking customers in was so relaxed sitting in his chair. He reminded me of Al Bundy all that was missing was a hand resting in his waistband. If you have computer issues let customer know what is happening. All I saw was a young man disinterested in his job. The female civilian worker was friendly but in between people waiting for over an hour she decided to clean counters and glass by check in windows. The young man could have done that. I was there for over 1.5 hrs and there was only six people ahead of me when I got there. My god, we’ve got to do better. The sign of information on the dry board looked like it was written by a kindergarten child. I am embarrassed for what is happening with our military."
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