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Garza Medical Group - NorthWest
4918 Northwest Loop 410, San Antonio, Texas 78229
About the Garza Medical Group - NorthWest
Garza Medical Group - NorthWest is a leading health institution located at 4918 Northwest Loop 410 in San Antonio, Texas, United States. Our dedicated team of healthcare professionals is committed to providing top-quality medical care to patients in the NorthWest area. From routine check-ups to specialized treatments, we offer a wide range of services to meet the unique needs of each individual. With a focus on compassionate care and advanced medical technology, Garza Medical Group - NorthWest is your trusted partner in health and wellness.
Photos of Garza Medical Group - NorthWest
4918 Northwest Loop 410 Suite A, San Antonio, TX 78229, United States
Opening hours of Garza Medical Group - NorthWest
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Garza Medical Group - NorthWest
"Very disappointed in the changes that have occurred over the past few months here at the Garza Medical Group. My wife had been very happy seeing Dr Jakubowski over the past few years, but it's all been downhill since he left a few months ago. Upon his departure, I agreed to see Dr Garza instead, which ultimately proved to be a big mistake. At my first appointment, at which she was over two hours late and never touched me, she determined that I was suffering from blood circulation issues, my kidneys were in Stage 4 failure, and I should immediately consult with a phychiatrist ! This was all news to me, since Dr Jakubowski had never mentioned any of these issues in the past. She also refused to refill any of the prescriptions for medications that I've been taking for over twenty years. Upon seeking a second opinion from another doctor, he determined that I was suffering from none of these ailments, and was actually in excellent health. When I attempted to contact the Garza Medical Group to terminate my relationship with them and obtain copies of my medical records, it took me several days to do so. When I attempt to call the office, there is simply no response, and no way of leaving a message. Somethings going on, and I don't want anything to do with it. I highly recommend you seek treatment elsewhere !"
"Dr. Garza seems very pleasant when you first meet her. I was reluctant to change to a different practice because she was so nice. But I’ve continually had issues. It seems like all her other doctors left the practice and now she is juggling more patients than she can handle. But the issue is she also isn’t willing to support what was prescribed or done by other doctors in the practice in the past. The continuity of care was nonexistent. She wasn’t willing to renew my prescriptions or write a letter based on appointments held by previous doctors. She said she couldn’t help me because I’m pregnant. Have you ever heard of a doctor that won’t see you because you’re pregnant. I wasn’t there about my pregnancy. She doesn’t have the bandwidth to take a new patient go somewhere else."
"It is with great disappointment and frustration that I share my recent experiences with Garza Medical Group, a once-reputable establishment that has plummeted into a pit of incompetence and apathy following the departure of Dr. Jakubowski. One of the most glaring issues is the apparent negligence towards patient communication. Phone calls to Garza Medical Group are met with an infuriating wall of silence, as if the staff has collectively decided to abandon any semblance of responsibility. It is disheartening to witness a once-responsive and patient-centric office devolve into an abyss of unanswered calls and neglected voicemails. After 3 weeks of calling daily, only to be placed on hold then be hung up on, I took time off work to drive to their office to obtain some sort of response. To my surprise, instead of providing individualized care, as was expected from previous experiences with Dr. Jakubowski, the current staff seems to have adopted a blanket policy, dismissing patients based solely on their medication regimens. It would've been nice to know this 3 weeks earlier, before running out of a required medication. When asked why I wasn't told about this policy after calling them for the past several weeks, the receptionist replied, "It would be pointless". In summary, I strongly advise prospective patients to reconsider seeking care at Garza Medical Group until substantial improvements are made to restore the level of service and compassion that was once a hallmark of this establishment, thanks to Dr. Jakubowski."
"After seeing my autistic daughter for 3 years, Dr. Jakubowski stopped accepting our insurance. We switched to Dr. Garza, due to the generally positive experiences we'd had. Our daughter is very anxious in medical setting and needs time to adjust. Dr. Garza was unwilling to work with her at all. She is completely intolerant of difference. Her staff was focused on billing me out of $130 for the office visit and completely ignored thefact that I had insurance. Don't go there."
"Awesome first visit with great attention to detail. Very personable. Such a great doctor. I went to two other doctor previously in the past month because I was sick. One said I don't see anything, I can't do anything for you. I went the Texasmed clinic and she said the same thing. I waited for my appointment with which coming in a couple of days, because I had scheduled an appointment a few months in advance with Dr. Garza. She gave me an antibiotic on the spot and prescribed a steroid to help my breathing along with a free inhaler sample. I let her know my son was also sick and his Dr. Salinas said let's wait and see if he gets better. What kind of bull is that. Dr. Garza informed me she takes walk-ins. Went home and brought my son. Even though she was over booked she saw my son and gave him an antibiotic.We are finally doing better thanks to Thee great Doctor Garza. You are a Godsend, thank you."
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