Texas MedClinic Urgent Care
11811 Blanco Road, San Antonio, Texas 78213
About the Texas MedClinic Urgent Care
Texas MedClinic Urgent Care, located at 11811 Blanco Road in San Antonio, Texas, is a leading urgent care facility offering prompt medical attention without the need for an appointment. Established in 1982, this location was the pioneer of urgent care services and has since expanded to several other locations across Texas. With a team of highly trained medical professionals, Texas MedClinic provides quality care for minor emergencies such as cuts, broken bones, allergies, and more. Patients can visit the walk-in clinic for a wide range of services including diagnostic x-rays, splinting, suturing, and pain relief. The clinic also offers sports physicals, DOT and Non-DOT drug tests, as well as rapid COVID-19 testing. With a focus on efficiency and convenience, Texas MedClinic strives to be the go-to choice for treating Life's Little Emergencies.
Photos of Texas MedClinic Urgent Care
11811 Blanco Rd, San Antonio, TX 78213, United States
Opening hours of Texas MedClinic Urgent Care
Monday:
08:00 - 23:00
Tuesday:
08:00 - 23:00
Wednesday:
08:00 - 23:00
Thursday:
08:00 - 23:00
Friday:
08:00 - 23:00
Saturday:
08:00 - 23:00
Sunday:
08:00 - 23:00
Reviews of Texas MedClinic Urgent Care
"This review is not directed at the Blanco Rd. location specifically. The review is aimed at the billing department(s) and their lack of response to questions I had about charges on my bill. When calling Texas Med Clinic billing department(s), they wouldn’t or couldn’t clarify certain line item charges in my bill. When I asked to speak with someone in charge who may be able to answer my questions, I was told no one was available. After several follow up calls to billing, they suggested I contact “We Care” to communicate my concern and questions. Mind you this is after several weeks of me following up with Texas Med Clinic billing! After emails, follow up emails and voicemails, I was never contacted by “We Care.” The billing department was contacted again and this time I was supposed to receive a call from the office manager. I’m still waiting for a call back after a month. Folks, be advised, when signing the consent forms before being seen by medical staff, you are agreeing to pay whatever charges are applied to your visit including exorbitant “New Patient” fees. There is no “price sheet” to reference before you sign and the staff isn’t motivated to talk about potential costs. They just say you or your insurance will be billed afterwards. Many medical facilities and hospitals have similar protocols for billing, so this place is not unique. But the protocols do beg questions about how the medical and insurance companies charge consumers (and insurance companies). UPDATE: My first phone call and email to “We Care” was February 12, 2024. I find it laughable that “We Care” finally responds after I submitted this review. It took them 10 hours to respond to my Google review, but they still haven’t responded to my emails and phone calls. And now they are asking ME to email THEM after almost a month. What poor customer service. How much more disconnected can a business be? Why would I waist anymore time trying to resolve my matter? Customers be aware!"
"The receptionist appeared to be a little stressed which is totally understandable. The place was very clean and nice and the doctors and nurses were very professional and polite. Unfortunately they only tested me for one thing and then just gave me some steroids. Good news is I don’t have strep haha."
"I made an appointment for 3:00 this past Saturday for my elderly mother. We arrived at 3:00 and waited until 4:30 just to be called to the back treatment room. That’s 1 1/2 hours of pure waiting! It took another hour to get seen and tested. I spoke with Mateo, who claims he was the Lead that day but was rude and inconsiderate when trying to explain the frustration of having an elderly person waiting an hour and half. My question is why does Texas Med Clinic even make appointments if they do not have enough doctors or nurses? I asked for the office manager, Amy, to call me but I still have not received a phone call. Stay away from Texas Medical Clinic! They show no patient care or customer service!! TERRIBLE MEDICAL CLINIC!!"
"Staff was great. We didn't have insurance so we were self pay. The prices were on the website and what it covered. I called to get information and receptionist was upfront and professional. The price was very fair. My 16 yr old son had a split eyebrow so they fixed him up with some stitches . Also, their hours were very convenient since they were open pretty late."
"Today, I had to come to the Texas Med Clinic, as I am feeling awful. I haven’t been here in years, so I wasn’t sure how things had changed, if any. From the time that I checked in, Bianca at the front desk was extremely friendly and knowledgeable, to the time I was called to the back, to being seen by the doctor and then released, it was all a smooth process. Its times like these that I appreciate a smooth process, as I usually don’t come to the Med Clinic unless I am feeling horrible. Thank you to the whole team here at the Texas Med Clinic, here on Blanco. I greatly appreciate your help. I would gladly return if and when, the need should arise again. Thank you!"
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