Warriors Heart 756 Purple Sage Road, Bandera, TX 78003

"Great program for some but it was not for me. I decided to exit the program earlier than "recommended" (less than 42 days). When I chose to do so. I was told the amount that was collected for "incendentals" 350.00 was not available for refund because I left early. It was my personal money that I gave them. I was stranded because of this. I needed it to go towards a plane ticket home. They also said they where going to drop me off at the gate of the facility although they say we care about you...well they only care if they are getting the 3300.00 a day the VA was paying for . I was left stranded in Texas with no money no ride to the airport. My question is if they cared so much why would they do this? - UPDATE - They did refund my incendental money a month later after being told I wouldn't get it back BECAUSE I left early, and after telling everyone there what they where going to do ( drop me off at the gate) they finally offered me a ride to the airport but they charged me 100.00 dollars for a ride to the airport."

"Thank you to the Warriors Heart team and my fellow Warriors. The healing I received from attending the 42 day program was immeasurable. It truly is "Warriors Healing Warriors". I have attached a poem that was inspired by a term I created while describing my thought processing difficulties in a process group, Terminal Trauma Time Traveler. As a man with a long career of substance abuse and a rolodex full of combat trauma, I consider my time spent at Warriors Heart a significant milestone on my journey through life. I called in a time of severe desperation, you answered the call and provided me with the psychological rebirth that I was in dire need of. Similar to me joining the Army and finding a team that collectively provided me purpose for 24 years of success, the team of Warrior clients and Warriors Heart staff renewed a solid sense of purpose to propel me forward productively. Thank you to every Warrior there during my stay. God bless you all, as I have been blessed by the entire experience. Regards, Andy"

"Dear Warriors Heart I am writing to express my deep concern and disappointment regarding the current state of affairs at your rehabilitation center. Despite the substantial financial investment involved 2,200 day, several critical issues have come to my attention that demand immediate resolution. Firstly, it is distressing to report the existence of broken stairs within the facility. This poses a severe safety risk to patients and their families and requires urgent attention to ensure a safe environment. Furthermore, I have learned that the medical team occasionally closes due to meetings, leaving patients without immediate access to necessary care. This raises concerns about the prioritization of administrative matters over the well-being of those undergoing rehabilitation. Additionally, the absence of elective activities on weekends, such as art, metal shop, or movie nights, is disheartening. Patients undergoing rehabilitation not only deserve but benefit significantly from recreational and therapeutic options during their recovery journey. The safety of clients is further compromised by the condition of the bus used for off-site meetings, which reportedly lacks working lights. Ensuring the safety of transportation is crucial, and I urge you to address this matter promptly. Lastly, it has come to my attention that client relations appear to be understaffed, potentially impacting the quality of care and support provided to patients and their families. Adequate staffing in this area is essential for maintaining open communication and addressing the needs of those involved in the rehabilitation process. I implore you to prioritize these concerns and take immediate action to rectify the mentioned issues. It is crucial to uphold the standards expected from a rehabilitation center, especially given the significant financial commitment involved. Thank you for your prompt attention to these matters. I trust that your commitment to excellence will lead to positive changes that enhance the overall experience for all individuals under your care. Sincerely, Dennys"

"17 years active duty and would not be alive without Warriors Heart. Inpatient Oct 22-Dec 22 and sober living after until March 23. Fantastic facility, great staff and huge support from fellow warriors there."

"Warriors Heart is an incredible place. Between the staff at WH, the location & the clients, you can’t find another place that offers the same experience, education & therapeutic value. To have a facility run by first responders and first responders as clients is unique in its self. It is a relaxed and inviting environment with no outside distractions other then the ones you bring with you. I can’t say enough about how much WH has helped me. As a firefighter & paramedic I was worried that I would not fit into the Warrior Class of clients that they are used to. When I arrived I was treated as a brother in service just as everyone was. This is truly a safe healing place for military, fire, police & EMS. I was assigned to sober living with a navy seal, a member of delta force and a police officer. We have a paramedic in the next group and several more police officers. It doesn’t matter what uniform you wore, it only matters that you are in need and Warriors Heart will help you to heal."