CentroMed Berto Guerra Jr. Clinic
5439 Ray Ellison Boulevard, San Antonio, Texas 78242
About the Business
CentroMed Berto Guerra Jr. Clinic is a leading healthcare facility located at 5439 Ray Ellison Boulevard in San Antonio, Texas, United States. This clinic is dedicated to providing high-quality, compassionate medical care to individuals and families in the community. With a team of skilled healthcare professionals, CentroMed Berto Guerra Jr. Clinic offers a wide range of services, including primary care, preventive care, chronic disease management, and more. Patients can expect personalized attention and comprehensive treatment options to meet their unique healthcare needs. Visit CentroMed Berto Guerra Jr. Clinic for exceptional healthcare services in a welcoming and inclusive environment.
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Contacts
5439 Ray Ellison Blvd, San Antonio, TX 78242, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"My first appointment ever at CentroMed was a whirlwind. The nurse doing the intake form rushed me through my medical history even though that's part of the intake process. The FNP asked for labs, never explained their strange requirement process, and left me in the waiting area thinking labs were next. I get met with a completely different nurse telling me when MY next appointment is, without even asking or scheduling with me. She was nice but again, no one explained the round about ways of this clinic. I sit waiting for labs only to be told I can ONLY come the week before the next appointment. A referral was also needed so I can see my chiropractor from the FNP, which I filled out the medical release form. I've had to hand hold this process, only to find out my chiropractor's office cannot email my files since a year's worth is too much to fax. This place is only in business to keep people sick, they are not in the business of healthcare and it was blatant that day in the office and even now. Looking to switch providers already."
"This place is not it my mother keeps getting her appointment rescheduled because they don’t communicate with her oncology doctor for her labs to top it off there receptionist is very unprofessional, rude as hell she don’t let you talk she talks over you my mother has gone to every appointment she’s ever had and they sit there and lie and tell you that they have no records. How is that possible? then they send you a bill for not even being seen I would not recommend this place I only gave them a one star because that’s the only option I had I would’ve of gave this place no stars"
"No stars! Showed up for my appointment at 447pm. My appointment was at 445pm, I rushed from work. This was for follow-upon lab work. Front desk tells me my insurance isn't verified, so I call my tricare insurance since front desk keeps helping other patients leaving me behind. I get ahold of my insurance representative which let's me know my insurance is fine, I give my phone to the centromed rep on speaker; i hear my tricare rep explain to front desk rep where to go to verify my insurance...come to find out Centromed was not looking in the correct place. To make things worse, she wanted to reschedule me. I Had to just leave at this point. This is not the first time I get seen here I should not have this issue! The Centromed representative, I forgot to get her name but poor girl had a cleft lip repair so you know who you are. All she had to say is "the doctor is really strict with appointment times & you have to reschedule" as if I'm the one that did wrong here! Seriously this is wrong on Centromed."
"Went in 15 mins early doors still locked. They said be 15 mins early. The lady's at the front desk and one in particular with long dark hair and glasses was rude like she needed some loven. The doctor was rude was trying to go in with my daughter that is disabled they said no only her I tired to explain but they kept saying only her. The doctor was Anna Cabrera. She had the face like she just woke up and didn't want to be there. Her nurses had the same face I think they drove in the same car!!! I am not coming back to this place. I recommend you do no go there as well. You go in happy and the people that worked there rude and have a bad attitude that with will rub off on you."
"They screwed up on my scheduled appointments on a few occasions throughout the year, and I was even mistaken for another patient as I was sent a questionnaire through text regarding her recent appointments. The last straw was when I had come back from a one-month vacation and showed up to submit lab work to get a refill on my medication, and I was no longer on record as a patient. The issue was not resolved despite having shown my identification, insurance card information and previous texts regarding scheduling appointments. I had to see a different doctor on a few occasions just because my regular doctor at the clinic was unavailable, and it is off-putting to be seen by someone who is less aquainted and familiar. It seems they are overbooked and indifferent toward individual patients. I didn't feel that my concerns about my health were heard. I didn't feel my opinions were taken into consideration. I felt like I might as well have been a mannequin rather than a person they were treating."
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