Gruesbeck Medical Clinic
1415 Cable Ranch Road, San Antonio, Texas 78245
About the Gruesbeck Medical Clinic
The Gruesbeck Medical Clinic is a leading healthcare facility located at 1415 Cable Ranch Road in San Antonio, Texas. Our dedicated team of healthcare professionals provides comprehensive medical services to patients of all ages. From routine check-ups to specialized treatments, our clinic is committed to delivering high-quality care in a compassionate and personalized manner. With state-of-the-art facilities and a focus on patient wellness, the Gruesbeck Medical Clinic is your trusted partner in health.
Photos of Gruesbeck Medical Clinic
1415 Cable Ranch Rd Suite 105, San Antonio, TX 78245, United States
Opening hours of Gruesbeck Medical Clinic
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Gruesbeck Medical Clinic
"My boyfriend was unwell yesterday and needed to be seen quickly. I took him to this clinic because it was close, it excepted walk-ins, and I thought it said it had a 4 star review. Well, I was wrong. In my haste I got the number of reviews, which was 4, and the 1.5 rating mixed up. I was very surprised that when I got there and asked for help they refused us service because it was a Telehealth day even after explaining that my boyfriend was outside laying on the ground and couldn’t get up. The doctor responded with a recommendation to go to the ER. One of the receptionist at least offered to call the ambulance for me after a while of me trying to get him back into the car. When I called, 911 dispatcher and responders were confused when I explained the situation as to why we weren’t able to go into the clinic to be seen. The dispatcher said no clinic should be refusing a patient care which is exactly true. I’m highly disappointed and after reading these reviews, I see why the clinic has the rating it does."
"Office staff are sure busy but customer service and overall awareness is really bad. You can oversee first time elderly people come in confused on sign in process and good luck getting help or info from front desk. Besides that I had bloodwork done for first Time visit. The follow up takes Place over the phone going over results. You get a confirmation and then supposed to be doctor on next. I instead got a confused woman asking me what my issue is and what’s going on? My call was supposed to be at 10:30 and it’s almost one with nothing. This is not a good office. Even if you have to drive farther no not come here!"
"First time experience, we live near the area so we decided to give the place a try. Me and my husband went in for his check up and as we walked in we noticed how badly ventilated the office was, it was really warm and muggy. My husband told the front receptionist that he had an appointment and the lady just looked at him and pointed and the sign in sheet. She didn't greet us as we walked in and didn't even acknowledge we were there. We sat down for about 20- 30 minutes before any paperwork was given to us. Horrible, customer service! Me and my husband walked out."
"Their front office personnel has horrible patient service. You don't even get as much of a hello walking in coming up to the front. You sit for almost an hour before even being acknowledged. The back office and Drs I have no complaints about but they really need better front office staff. I work in the same field and don't let one patient go by without greeting them or acknowledging they are there. Get it together ladies or find a different job because your service is horrible. I will be changing my daughters dr office just because of their rude staff."
"Everything was good the day of my visit until I got my prescriptions and I am allergic to one. Called the next morning at 8am to have them change it and they said Doctor won't be in till 1pm. I called at 1:40pm still the doctor is a no show. Called them again at 3pm the doctor is finally there but now is too busy to send in a prescription. Being a Friday I will go with medication the whole weekend. I spent $150 at the doctors and another $50 on medicines, one including the antibiotic I cannot use. I will never go to this drs office again!"
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