Next Level Urgent Care | Stevens Ranch
14211 Potranco Road, San Antonio, Texas 78245
About the Next Level Urgent Care | Stevens Ranch
Next Level Urgent Care | Stevens Ranch is a doctor's office located at 14211 Potranco Road in San Antonio, Texas. Despite the freezing weather, our Houston clinics will be closing at 6:00pm and will have a delayed opening tomorrow at 11:00am. However, our Austin and San Antonio clinics will be open regular hours. We are committed to making healthcare affordable for all, accepting most major insurances including Cigna, Blue Cross/Blue Shield, Tricare, Aetna, and more. For those without insurance, we offer fixed self-pay prices with a maximum charge of $255. We never charge if we determine your condition requires treatment in an emergency room. If you have not met your deductible, you will be charged the negotiated rate based on your insurance carrier. Once your deductible is met, your urgent care benefits will be determined by your insurance plan. We can verify your benefits at your time of service and provide information specific to your plan. Contact your insurance carrier for more details.
Photos of Next Level Urgent Care | Stevens Ranch
14211 Potranco Rd suite 100, San Antonio, TX 78245, United States
Opening hours of Next Level Urgent Care | Stevens Ranch
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 21:00
Reviews of Next Level Urgent Care | Stevens Ranch
"The best urgent care clinic I have been to. They are efficient, friendly, and have their scheduling and check in from home figured out and done right. I would dare to say… Next Level. They care about you and your time."
"The providers here are always very patient and understanding when I bring my son with autism in. They always meet him where he’s at, and help talk him through exams. This is priceless for me. On top of this, it is always a fast, seamless experience! Highly recommend!"
"Beware! I went to this clinic last year to have an immunization done. I was told that they would bill my insurance and now a year later I'm getting a bill??? According to them it was "self pay" I was NEVER informed of this policy. Make sure they explain everything to you prior to to getting care or you'll be stuck with a bill years later."
"Worst experience, came in to get check up for my ongoing cough and cold. Came in at 5:20 and 4 people walked after me. The front desk seated everyone except me. Very inefficient front desk staff. Waited for 1 hr and 10 mins and then she tells me I am next in line. Left the place. Will not be coming here."
"Wouldn’t recommend the Potranco location. My husband had an appointment and was waiting in the waiting area for over an hour, meanwhile he kept seeing ppl walk right in and escorted to the back. A couple of days ago he injured his hand, he got a large piece of wood under his nail. When he awoke this morning his finger was swollen turning purple and hot to the touch. To make sure we properly removed the piece of wood and he’s not suffering from an infection we decided to go to Next Level Urgent Care since it’s closeby and they have an X-ray machine. When we called to set up his appointment we were not told there was only one doctor and we certainly weren’t told they were taking walk ins BEFORE taking patients with an appointment in first. When my husband went up to the front desk to ask what was taking so long they said they only had one doctor and were taking the walk-ins first. This makes zero sense, why would you see the walk ins first before the patients with an appointment? My husband then asked how long it would be to be seen and they couldn’t give him an answer. He just walked out, this is ridiculous. I also want to add that my husband was charged $190 right away he was still in waiting room and had not been seen at all. Let’s hope they refund him because there should be no charge if he was never seen. I would definitely not recommend this location, in fact I’m making sure to tell family and friends not to go to this location."
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