Endocrine and Thyroid Center 7141 Colleyville Boulevard, Colleyville, TX 76034

"Dr. Burney was very nice & personable. Short wait & the assistant who took my vitals (sorry forgot her name!) was super sweet. My issue lies with collecting payment AT check-in. I have never been to a medical office where I was charged prior to even being seen. On top of that, I knew my deductible was met, the provider is in-network, and was still forced to pay over $200 just to be seen for a quick 5 minute appointment. I have since attempted to contact them via patient portal with proof that my deductible has been met and should have not been nearly that much for a co-pay. We will see what the response is."

"Why is there a lack of training for your front desk staff and phone receptionists? Given the presumably sufficient financial resources, it's disheartening to encounter rudeness from your employees. If they are unhappy in their roles, perhaps reconsidering their positions would lead to a more positive atmosphere. I intend to share detailed information about my unpleasant experience with one of your phone receptionists, and this review will be updated accordingly."

"Front desk was friendly and kind, even in the mist of large group of patients. I was equally pleased with the intake nurse who was enthusiastic and friendly, and made me feel relaxed. Dr. Roopa was just fantastic! She was highly knowledgeable and took the time to answer my questions and concerns. I would highly recommend Dr. Roopa and her staff to anyone wanting a facility who thoroughly cares for their patients."

"It was my first visit and Dr. Henry Prost was amazing he listened to my concerns and had me take some lab test in the office. He requested to see me in 2 weeks to give me the results. I’m so happy I switched doctors. I already recommended him to 2 people I know."

"Besides almost being forced to sit where the Dr wanted for no other reason than his comfort, it was overall pretty standard if you're a T1. Same ole lab work, finger stick, what's going on, and anything new questions. Tweak here and there on insulin... you need a pump if you don't have one..so on and so forth. Not the worst, not the best. I filled out all my paperwork and insurance and had my reference from my PCP beforehand, but I still waited 30 minutes before seeing the Dr. So, make some extra time just in case. Was on time for my 1:45 pm appointment. Just got out at 3 pm. Gave me all of my 90 days."