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CareNow Urgent Care - Grapevine
5301 William D Tate Avenue, Grapevine, Texas 76051
About the CareNow Urgent Care - Grapevine
CareNow Urgent Care in Grapevine is a trusted medical institution located at 5301 William D Tate Avenue in Grapevine, Texas. Our team of experienced doctors and healthcare professionals is dedicated to providing high-quality urgent care services to patients in need. Whether you are suffering from a minor illness, injury, or simply need a routine check-up, our facility is equipped to handle a wide range of medical needs. With convenient hours and a convenient location, CareNow Urgent Care in Grapevine is here to provide reliable and efficient healthcare services to the community.
Photos of CareNow Urgent Care - Grapevine
5301 William D Tate Ave Suite 100, Grapevine, TX 76051, United States
Opening hours of CareNow Urgent Care - Grapevine
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 17:00
Reviews of CareNow Urgent Care - Grapevine
"I checked in online. They called me at home when they were ready for me and got me in a couple of minutes after I submitted my paperwork in the office. They helped me with a breathing treatment, chest X-rays and everything I needed to breathe well again. Great Dr and staff. Dr. Braswell was very compassionate and helpful. Thank you!"
"Great experience! When reviewing online check-in, the system informed me this clinic off William Tate had a shorter wait time. Online check in was extremely easy. The office called me promptly to assess my condition and remind me to complete paperwork. Upon arriving, 3 other patients were present but apparently my online check time superseded their time or triage level. Promptly checked me in, panel of tests read out in 15 mins, and PA came assessed and diagnosed me in a timely process. Extremely happy with visit! I work in the medical field. Sometimes everything falls into place easily and at times the wait time can be prolonged but that’s because triaging levels play a factor as well as fielding family questions or if a language barrier exists which can prolong the wait time. But overall, I was content to get in and out! Loved the default in the online check in system!!!! I would have driven 20 mins further if needed to get the quick service. Great job!"
"Well, I should have read the reviews again before making an appointment. I had experienced long waits at this location before but hoped it was an isolated incident. I was wrong. The initial contact from the staff was prompt and advised the wait prior to being called to come in would be around 3 hours. No problem. Got called to come in about 1.5 hours later. Arrived to find only 4 vehicles outside and zero patients in the waiting area. Quickly checked in and taken back to an exam room within 3-5 minutes. That's where the negative experience began. 45 minutes passed before the tech came back to start lab tests. Tech stated results would take 20 minutes. 1.5 hours later a nurse practitioner came in with the results. She had no real idea what was causing my illness and seemed very unsure about which medication to prescribe. Confidence in her abilities and competence was definitely hard to come by. She finally decided on an injection, which the tech returned and administered. Mind you the clinic was now 20 minutes past closing time and I had been there for 2.5 hours. Then I was told I needed to wait again before I could leave. I finally gave up and gathered my things, opened the exam room door, found the tech sitting at a desk, and told her I was leaving. The exam room was cold and drafty. No one checked on me or gave updates. Pitiful service. This is NOT the way to run a business. I will NOT be back. I recommend trying a different location."
"I've never written a bad review. This is because, in most cases I'd rather stay quiet. However, I figured out that being silent is not doing CareNow Urgent Care any good. The medical team is awesome. They are devoted and duty conscious. I gave a single ⭐ because of the people at the front desk. I am referring to the Guy and the lady (not the Muslim). I got there today at 1:17 and was asked to do the online paperwork which I did after 5 mins. There was just one person before me at that time. I waited for more than an hour, and it was when I decided to go that the guy asked me to make the payment and fill a form. Shortly after that i was called in by one of the doctors. The most irritating part is that about 8 people came after me and were received. Meanwhile, I observed the attitude of the 2 people at the front office and from every indication it was intentional, which depicts lack of both professionalism and the basic level of work ethics. For obvious reasons, I won't give details about their unprofessional behavior in front of some patients. Be advised, I'm not the first to complain about the front office workers. I highly suggest you call them to order."
"I went in tonight with my four year old to determine if his arm was broken or not. The nurses and x-ray tech were phenomenal with him. He was smiling through his pain and asking them questions. When I came in the doctor hasn’t even met me or seen/evaluated my son. She had seen the x-ray and was discussing her recommendations with my husband. She was unfriendly, and accusatory towards me. She recommended we go to a local hospital that would have costs thousands for our family and we could not. We opted “against medical advice” to drive to a hospital 2.5hrs away that was free for our family. She was hostile towards me. I can deal with all of that- but my issue is the way she was with my son. For one thing, she was ready to send him away unwrapped/unsplinted. She never smiled at him, wasn’t gentle, didn’t try to soothe him. My son has some hospital fears and she kept repeating over and over again that he needed to go to the hospital immediately. I asked a nurse to tell her to stop mentioning the hospital. I asked HER directly to please stop mentioning the hospital. Every time she did he would scream and cry and say he didn’t want to go to the hospital. Unbelievable. One star goes to the fabulous nurse and the x-ray tech that we worked with- they could easily be in pediatrics! Absolutely wonderful with my four year old. I appreciate you!"
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