Treat Now Family Clinic 729 North Fielder Road, Arlington, TX 76012

"I had a great experience here . The whole entire team had such great energy made me feel welcomed Daisy really stood out she was so patient when trying to help with my appointment I appreciated her kindness thank you again"

"Amazing staff and very attentive Been going for the past 8 years and never had any issues. I always make sure Dl, Insurance card and pay your deductible that way I don’t cause an inconvenience others waiting to be seen as well and the process to check in can be SMOOTH ❤️"

"I only have problem with one person here and that person is miserable she looks like either she hates her job or she hates peoples like me, there is no other way. Or she hates her life or the way she lives. I never seen a Dr like her. Dr supposed to help people listen and care about their patients. Such bad attitude and horrible human beings Dr O'Connor is BAD human being PERIOD."

"When my wife and I started going to Treat Now Family Clinic they were wonderful... very professional and helpful. Nurse Practitioner Ms. Sachiko Nakashima is still great... she would get 5 Stars is it were just her. The clinic gave referrals to my wife for various specialists that accepted our insurance that were excellent. The clinic itself would also get 5 Stars. However the receptionist or whoever answers the phone is rude, unprofessional, has a bad attitude and no people skills at all... I would not even give them a 1 Star rating if possible... the following is my experience with the "Front Desk"... At the end of October 2023 I asked for a referral to a different cardiologist because the one I had been seeing couldn't remember what meds he had prescribed me and had other age related issues... I received a referral to the same cardiologist... I asked about it and got another referral... I never heard from the new cardiologist so I called Treat Now to inquire... was told I needed an appointment for a referral... I explained the situation again slowly because I assume the person I was talking to was having trouble comprehending what I said the first time... then I got put on hold... forever... not really... only like 10 minutes .. so I hung up... called back... got put on hold immediately... repeated that a couple of times... then I called from my wife's phone and they answered... imagine that... LOL! She gave me the referral information... go figure... I had a follow-up appointment at Treat Now scheduled for December 7th, 2023. My wife had surgery on the 6th so I called to reschedule my appointment. Whoever answered the phone was kind of rude, curt and dismissive. I assume it was the same person I had talked to before... they had the same attitude anyway. They didn't want to reschedule my appointment... they just cancelled it and told me to call back... I hope the conversations were recorded... if I have to deal with people like this at Treat Now I will be looking for a new PCP... ASAP! I've never met Dr. Oconner but have heard nothing but good things about her... and like I said before Sachiko Nakashima is wonderful... 5+ Stars except for whoever answers the phone... I apologize for the lengthy review but wanted to be thorough."

"I go here for Dr Nakashima shes great but the front staff can be rude and take very long to answer calls, they need training on customer services. Half a start for the Medical staff at this location. Would like for them to be more respectful of our time as well."