Mind Above Matter

"They did an intake visit without a therapist on staff to handle the patient. Never hired the therapist, never suggested a new therapist. Left the patient without care for 10 months before finally admitting they had no therapist."

"The facility needs cameras in all rooms when there is one on one with minors. Was doing out patient rehab for 3 months and doing school work at the facility 11-1, schooling was not monitored and I was not made aware of school work that needed to be done when asked. Only a few school assignments were done and on each class still had 70 + assignments that still needed to be done by the time I was made aware after discharge. 7/23- Thank you for responding to my post. I will give you a call next week. I do understand that you have had some employee turn over since I am not able to get refills for my daughters health and no one seems to be getting back with me when I have left messages to call me back. Thank you"

"Biggest waste of time in my entire life. Left the VA to try the civilian side. The intake wanna be Counselor woman was awful. Obnoxious, annoying, no treatment plan. Waste of money. Waste of time. Very disappointed. Money above mental health should be their name. They don’t care about the client. They care about listening to themselves and getting your money. They need to set themselves on the curb on Tuesday or Thursday because they are trash and they need to be picked up on Trash day"

"At this point everything is great, step daughter just started and she is fighting all forms of therapy so we will see how this goes. My issue at this point is no transportation provided at the Burleson location like other locations. She does half day from 1-5:30 and I start a new job this week. I can't leave mid day and drive 30 min one way to drop her off and back home. A transport service would be helpful because peoples children are really struggling and parents need to work."

"Jeremy is the best therapist I've ever had. He makes adult group therapy fun and comfortable. It was very easy to open up to him. Nadja really knows her stuff when it comes to sorting your medication out, and is friendly and attentive to your needs. The front staff is kind and welcoming. Best therapy option I've ever attended-- I was actually sad I had to leave. They completely helped me regain control of my life and I couldn't reccomend them more. Thank you Mind Above Matter team!"