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Urology Clinics of North Texas
4001 Long Prairie Road, Flower Mound, Texas, United States
About the Urology Clinics of North Texas
The Urology Clinics of North Texas is a leading medical institution located at 4001 Long Prairie Road in Flower Mound, Texas. Our team of experienced doctors specializes in the diagnosis and treatment of urological conditions, providing expert care to patients in the North Texas region. Whether you are seeking treatment for kidney stones, urinary incontinence, prostate issues, or any other urological concern, our clinic offers state-of-the-art facilities and personalized care to meet your needs. Trust in the expertise of the Urology Clinics of North Texas for all your urological health needs.
Reviews of Urology Clinics of North Texas
"Their business systems and processes are very poor! The Doctors and staff seem competent and well meaning enough BUT their systems and processes make the experience difficult. Clearly not designed for the patient experience! Even the “on hold” experience is unpleasant forcing you to listen to an unending loop of information NO ONE CARES ABOUT!! Y’all should consider a customer focus group and or a process consultant! NOT ROCKET SCIENCE"
"This is the most horrible clinic I have been to. Waited almost 2 months for an appointment. I get there and they wont allow me to email my blood work over or print it. There was a older man that was 20 mins late and they cancelled his appointment and would not work him back in. Then proceeded to tell my and others that my Dr was running hours behind and expected me to wait. I demanded a refund and provided a small piece of my mind on customer service and kindness toward others. Insert cuss words here. Never will I be back."
"Had post-op appt to remove a painful stent in kidney from very large kidney stone Stent has been in for 5 weeks and 5 days upon checking in I was told dr is in surgery and can’t see me and to wait another 3 days. They should have absolutely called me to reschedule! The staff were not concerned about this. Stay away"
"Dr. Bailey and his staff are top notch. Treatment is always personable and friendly. Excellent bedside manner. Scheduling is never a problem, and a reminder call is always made the day prior."
"After being seen in the emergency room I continue to get calls from this number about an appointment I didn't set up. I've called many times to let them know yet I keep getting calls. Today I spoke with someone named Amy that was extremely rude and raising her voice at me and it only amplified after I told her not to speak to me that way."
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