Questcare Medical Clinic at Flower Mound

"Shannon was excellent and so patient with my 92 year old mother. She really went above and beyond to accommodate her."

"I've been trying to have my medical records sent to my new PCP for months. I need these records sent to have some of my medications filled. They are impossible to get ahold of. I've been hung up on after waiting on hold, and you can't leave a voicemail!"

"Unfriendly. 1pm appointment. They ask you be there 15 early to fill out new patient paperwork. Arrive early - they are having lunch, and rudely tell you to sit and wait until they finish lunch at 1. Get taken to the room at 1:30. NP is supposed to call in a new BP medication. BP is sky high. 2 days later the pharmacy still doesn’t have a prescription called in. I have called the office to inquire and still no prescription and no communication. A complete waste of my time and insurance money and even higher blood pressure."

"Waited 3 weeks for apointment only to see a nurse. Went in for severe anxiety needing immediate help. Was gave a medicene that you cant even tell if it works until 1 to 2 months later."

"My family member was harmed by a simple procedure here and the provider, Amber, refused to see him to provide treatment to correct her mistake. She could not find any time in her day for an emergent appointment. We’ve gone here for awhile, seeing a new provider each time. It’s a convenient location, but has absolute let nothing else going for it."