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Lakeside Physicians - Internal Medicine
1318 Paluxy Road, Granbury, Texas 76048
About the Lakeside Physicians - Internal Medicine
Lakeside Physicians - Internal Medicine is a reputable healthcare institution located at 1318 Paluxy Road in Granbury, Texas, United States. Our team of experienced internal medicine specialists is dedicated to providing comprehensive and personalized care to patients of all ages. From routine check-ups to managing chronic conditions, we strive to promote the overall health and well-being of our patients. Visit Lakeside Physicians - Internal Medicine for quality medical care in a welcoming and comfortable environment.
Reviews of Lakeside Physicians - Internal Medicine
"Good doctors but very poor supporting staff."
"This review does NOT apply to the Doctors, Nurses, or office staff - it applies ONLY to the after/outside of hours ANSWERING SERVICE. On two recent occasions, I called the office and received their answering service. The first call I was answered by a rude woman talking over me loudly to tell me I had reached the answering service. I was expecting this as I was calling outside of regular business hours. But where was the professionalism? The courtesy? Any form of kindness? I can only imagine how the elderly are treated and how this makes them feel. The next call I requested a specific staff member and gave a brief description of my request. I was placed on a long hold before being told a message would be left that I was calling for my blood work results. I made it clear at that time that I WAS NOT calling for my results BUT AS I HAD STATED INITIALLY, I needed a test ADDED to my panel. This agent then became indignant that THAT'S WHAT IT SOUNDED LIKE. How can that be what it sounded like when I made it CLEAR I was calling to have a test added to my panel, time was of the essence as the blood draw had been completed. Fast forward, 2 days later, my nurse called to give me my results. I asked about the added panel and she had no idea what I was talking about. She was given a message that I was calling about my RESULTS!!! For such an incredible office, doctors and staff, this ANSWERING SERVICE is AWFUL. The staff deserves better and the patients deserve better."
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