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About the Benchmark Pulmonary Centers
Benchmark Pulmonary Centers is a leading health institution located in Harlingen, Texas, United States. Specializing in pulmonary care, our center is dedicated to providing top-notch medical services to patients suffering from respiratory conditions. Our team of experienced doctors and healthcare professionals are committed to delivering personalized care and comprehensive treatment plans to help patients improve their lung health and overall well-being. At Benchmark Pulmonary Centers, we strive to set a benchmark in pulmonary care by offering cutting-edge treatments and innovative solutions for our patients.
Harlingen, TX 78550, United States
Reviews of Benchmark Pulmonary Centers
"They never answer."
"Can someone please tell how to get through to the Brownsville location? I have called everyday, throughout the day and a recording offers you to select prompts such as "2" for appointments and front desk; "3" for medical assistance or prescriptions, etc. After several rings, a recording comes on stating "we are sorry no one is available to take your call" and then the call ends. Well, no one at these prompts answer. The two times that I finally got through after days of trying, served no purpose as my questions couldn't be answered and I was told I would get a call back. That has yet to happen. In the meantime, I am calling repeatedly as I have important questions. Benchmark, how are any of your patients supposed to make an appointment or obtain any assistance if calls are not answered? I am also not pleased that my father had to wait over two hours to be seen and this does not include travel time. There is no consideration for the elderly or for those on oxygen -- tanks hold only so much oxygen! Seriously, your specialty is pulmonary care! How does ANY business succeed if they do not answer their phones. This is healthcare for goodness sake. Benchmark, please get your practice together and serve your patients with respect because you certainly have no issue with billing insurance and Medicare promptly!"
"Very nice staff and providers. Of course the doctors are overwhelmed providing ventilator care at the hospital during the Delta varient COVID surge. There was a longer wait. One "Karen" was shouting at the staff in front of other patients. It is a COVID World. Note the address is 510 but that is out of sequence. The buildings on that block run 508, 512, then 510. Also note they do not accept credit or debit cards. Copays required at time of visit cash or check only."
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