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San Benito Medical Associates
721 West Harrison Avenue, Harlingen, Texas, United States
About the San Benito Medical Associates
San Benito Medical Associates is a premier healthcare institution located at 721 West Harrison Avenue in Harlingen, Texas. Our dedicated team of medical professionals provides comprehensive and compassionate care for patients of all ages. From routine check-ups to specialized treatments, we are committed to ensuring the health and well-being of our community. Visit us today and experience top-quality healthcare in a warm and welcoming environment.
Photos of San Benito Medical Associates
721 W Harrison Ave, Harlingen, TX 78550, United States
Reviews of San Benito Medical Associates
"Updated: Y'all they fixed the phones!! Hooray, I now get a live person at the appointments extension and a nurse calls you back by end of day. I'm leaving my original review because thier phone system was so bad for so many years. Original review: Great doctors and staff. Please for the love of whatever higher power you serve, please fix your phone answering systems. Its a nightmare to try to make an appointment or speak to a nurse. Recently you wait on hold for seven minutes just to find out that the "Harlingen front desk mailbox is full." I don't mind waiting on hold if I get to eventually speak to a live person. Please, please fix your phone system. It is horrible and very unprofessional to not be accessible and then to not call back your patients, before the 'mailbox is full' situation. Please hire more staff, or fire your office manager and get someone who cares or something, please."
"Each time I call to set up an appointment it’s nearly impossible to reach someone that will answer the phones. The lady at the front said this is a walk in facility, I could not set up an appointment in 6 months because their system doesn’t allow them. I asked if I can use their portal to set up the appointment, she said “I don’t know “. The portal doesn’t allow you. A few months later I’m still waiting on lab results. The only one managing my care is me….having to remind them of follow ups, what is going on, what has happened or what is needed. Definitely a nightmare."
"I will stongly recommed the people i hate the most do seek help here. Thier front desk staff seem court ordered to work here and look miserable and may god help you should you ask them any questions. But they look happy gossiping as people waste away thier time waiting in the lobby just to set an appointment.."
"Their phone service is not good. I have been calling for about One weeks to get my boyfriend medication moved to another pharmacy and now he has been out of Medication. You are supposed to be in the health system because you want to help but this why my mother and myself no longer go to the facility. Fix your phone system. Before anybody say why not go in person excuse me some people work during work hours 2nd it is their job to help the patient. It doesn’t take the much to answer a phone call."
"Great place to get your Form I-693 (immigration medical exam). Edna and staff were so helpful and polite!"
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