CVS

"Ms. Jaishana takes care of me every time! She's always positive and has a smile on her face even when she's multi tasking and working on various things. She gives me information on deals, rewards, and how to use the app! It's not easy working with the public but she always shows patience and positivity. Thanks for making my shopping experience awesome at the East Broadway CVS!"

"Zero stars. Pharmacy not open on weekends and rude staff. Excellent job on not serving underserved populations, CVS. I only had to come here because my regular CVS couldn’t fill something so I’m glad I’ll never have to come here again."

"This pharmacy is honestly pathetic. Had to come back three times to still not get my prescriptions. Had very basic respiratory infection cocktail. The first time I went they were just randomly closed mid morning. The store was open but pharm was not. Then when I went back they had no knowledge of who I was or why I was there. The prescription had been sent in the day prior. So then one of the techs actually laughed when I said needed three different things that had been called. She asked me to come back 3 hours after making me wait 30 mins to the side out of the line. After returning four hours later. They tried the step out of the line trick again. I refused and reminded them I had already been through this process once before, given them an extra hour to figure out how to fill an antibiotic. The squatty white pharmacy tech was honestly one of the most disrespectful people I’ve ever met in my entire left. It really was pitiful how lame she was at her job. At first I thought it was solely laziness, but after asking her a couple of different questions about GoodRx it became apparent that she had no skills of any kind at all. There was a line out the door all customers whom had dealt with this woman previously and they were all beginning to remember aloud. This woman at one point was kneeling down behind the counter to talk about my very basic requests. She didn’t know how to use GoodRx or she didn’t and she was just trying to rob a very sick person. It’s a shame this place should not exist and this woman definitely shouldn’t be able to work in this field."

"They are incredibly understaffed and it's impossible to get anything done with them. My son waited weeks for a medicine he needed because they don't answer the phone. They also don't tell you if there is an issue with your prescription, like your insurance going through. You can be on hold with them for 2 hours and they do not pick up the phone. Our new pharmacy has even called this location several times to get our prescriptions transferred and they can't even get CVS to answer their call."