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Village Medical at Walgreens
5401 Montana Avenue, El Paso, Texas, United States
About the Village Medical at Walgreens
Village Medical at Walgreens is a healthcare institution located at 5401 Montana Avenue in El Paso, Texas. This facility offers a wide range of medical services to the community, including primary care, preventive care, chronic disease management, and more. With a team of experienced healthcare professionals, Village Medical at Walgreens strives to provide high-quality and personalized care to all patients. Conveniently located within a Walgreens store, this institution aims to make healthcare accessible and convenient for everyone in the El Paso area.
Photos of Village Medical at Walgreens
5401 Montana Ave B, El Paso, TX 79903, United States
Opening hours of Village Medical at Walgreens
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Village Medical at Walgreens
"Been very happy here so far with my FNPJennifer Simpson, she’s taking good care of me. The nurses and office staff are all very professional and friendly, I’ve been comfortable here from the beginning and that’s important for me because I’m a senior with multiple issues. I need people with patience willing to take time to talk and guide me through what we’re doing and why. I have that here and I’m grateful."
"Amazing first time experience! Everyone is so friendly and professional. The clinic looks so nice and so clean. It is so convenient that it’s connected to Walgreens. I chose this clinic because my primary moved here and it was the best decision. I really really felt comfortable and at ease throughout my visit. If anyone is looking for a primary care physician I highly recommend Jodie Beltran, P.A, she is amazing and takes her time with you and she cares a lot about her patients."
"Were it only on Dr Ayala and Nurse Lorena's work, I'd give Village Medical a 5 star rating. Dr Ayala has been my Dr for almost a decade now and I'll follow him wherever he goes within our city. Lorena is very efficient and pays attention to detail, she's also warm and has a great sense of humor. Village Medical, on the other hand is terrible at relaying messages. They tell you it will take 2-3 days to receive an answer but it's usually more like 3-5 days, IF they even relay the message at all. I've had to drive to the office and personally speak to the front desk or ask to speak to Lorena only for them to tell me they never received the message. The beginning of Summer ‘22 I became very ill and tried multiple times to get an appointment. The call center would only tell me that Dr Ayala wasn't available for another 3 months. I told them how ill I was and asked if he could at least please prescribe something for my symptoms, but of course they said he wouldn't do that without seeing me and he didn't have any appointments available for another 3 months. I kept calling for 3 days straight to ask if there had been a cancellation all I got was, “Sorry, he's not available until August.”. I already had an appointment in July for my regular checkup so it was ludicrous to make an appointment in August for something that needed urgent care. Imagine my surprise when I came in in July and I was told I could've seen a PA or made an appointment at any of their other clinics in town! That was never given to me as an option on all the calls I made to Village Medical. I was new to them and didn't realize they had so many other clinics and that I would be able to see another Dr without giving up Dr Ayala. Their corporate set up/call center is awful. Also, I’d steer clear of Ms/(Dr?) Julian, I believe she's a PA but she is terrible at her job and not a very good listener. She's cost me time and money because of her inability to listen or follow instructions."
"I was referred to Dr. Ayala and the staff at Village Medical. I was treated so very well, from reception to the nurse who took my vitals and took the time to get to know what I was there for, to Dr. Ayala who also made me feel he was interested in what I had to say. He has a kind, calm and empathetic demeanor. He listened to me. He explained cause and treatment in a way that I 100% understood and was clear on treatment and reasons behind the treatment. I had a truly wonderful experience and feel quite glad I chose to go there. They will be my primary care folks going forward!"
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