Hope Urgent Care Clinic 5015 University Avenue, Lubbock, TX 79413
About the Business
Hope Urgent Care Clinic is a trusted healthcare facility located at 5015 University Avenue in Lubbock, Texas. Our dedicated team of medical professionals is committed to providing high-quality, compassionate care to patients in need of urgent medical attention. Whether you are suffering from a minor injury, illness, or simply in need of a routine check-up, our clinic is here to help. With state-of-the-art equipment and a warm, welcoming environment, we strive to make your visit as comfortable and efficient as possible. Visit Hope Urgent Care Clinic for prompt and reliable medical assistance in Lubbock, Texas.
Photos
Location & Phone number
5015 University Ave b1, Lubbock, TX 79413, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"They were unprofessional and not understanding. I am new to the city and I needed take a test for flu when I walked in a was given attitude which made me feel uncomfortable and they weren’t very helpful at all. So I don’t encourage going here especially if your new to the city…"
"Drawing blood Thursday she shoved that needle in , she hit a nerve or tendin. I literally almost threw up from the pain. Pain has gotten worse every day. They told me to go in so they could look at it today. The person who drew the blood threw the sign in sheet at me today. Next the nurse had an attitude with me like I was faking the pain. They actually wanted me to pay for driving from out of town to see why their mistake has been causing so much pain getting worse everyday! Do not go here! Most unprofessional health place I have ever been. This place used to be a great place with the old staff"
"Come see Jim Rosson, He is amazing! I came in for a ear ache and he treated me for a horrible sinus infection! The best staff, always smiling and the wait was not bad at all seeing as they had tons of school physicals going on at the same time! Dr Chavez is amazing as well helping lots of immigration patients out with all of their needs!"
"Used to be a wonderful place with a husband and wife team. Fast, affordable and knowledgeable. It's been a couple of years since I've been there. Called today, speaking to a new nurse on staff was difficult. Used to I'd get right in and out. That's not the case anymore. First off is a 45min to 1 hour wait time. New staff, new doctors ruined this place. I won't be back after being a customer for over 5 years."
"I have been here several times. Never had an issue. The staff have all been very friendly, from the front desk to the nurse. Roxanne Chavez actually listens and genuinely cares about her patients. She took the time needed to get to know my issue and concerns, instead of just throwing a prescription at me and seeing me out the door."
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