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UMC Family Medicine at West Wind
5520 4th Street, Lubbock, Texas 79416
About the UMC Family Medicine at West Wind
UMC Family Medicine at West Wind is a reputable health institution located at 5520 4th Street in Lubbock, Texas, United States. They offer comprehensive family medicine services to patients of all ages, focusing on preventive care and promoting overall well-being. The dedicated team of healthcare professionals at UMC Family Medicine at West Wind is committed to providing personalized care and building lasting relationships with their patients. With a focus on patient-centered care, they strive to meet the unique healthcare needs of each individual and ensure they receive the highest quality medical treatment.
Photos of UMC Family Medicine at West Wind
5520 4th St, Lubbock, TX 79416, United States
Opening hours of UMC Family Medicine at West Wind
Monday:
08:00 - 17:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of UMC Family Medicine at West Wind
"Waited 2 months for an appointment they saw my child that day but told me they wouldn't see him further as I chose not to vaccinate for personal reasons. All about that $$$$"
"The staff has always been so polite to me. Dr Hood has such a positive attitude and wonderful sense of humor."
"I came in because I thought I strained a muscle in my back, they barely asked me any questions and then just prescribed me some medication after only talking to me for a few minutes. I had questions and they didn’t give me the time or care to ask them. They didn’t care enough to ask me if I had any more questions before just leaving the room. They didn’t tell me anything about muscle strains, about my injury. What is the point of going if they’re not going to tell me anything or ask me anything and just leave. I got 10x more information from all the googling I did in the weeks before I went to this doctor. I was incredibly upset. Then I was told to ask them to sign me up for the online portal and I asked and they did not sign me up; just told me to type in 1234 when I get to the website. That doesn’t work because you need a login username and password?? This place is so uncaring and unprofessional. The doctor started pressing really hard on my back to feel where it’s tender and she gave me absolutely no warning before touching me, and obviously that made my back hurt more after. My back had been hurting more for the last week straight after I went there and I regret going there. I waited for 30 minutes in the room just for them to spend a few minutes with me and then make my back worse. I do not recommend this place. They should have told me more information about my injury, tried to figure out more about it and ask me if I had any questions."
"Went in today around 1:30. The girl at the desk was very unpleasant. This is my clinic, I’ve never experienced anyone here to be rude and uncaring. I told her that I needed to be seen. She said, “Well, the wait is 5 hours and you have to stay in here and wait. There were about 6 people in the lobby and one was called back while I was there. To add to her misery, my husband asked if he could reschedule an appointment he had for Monday. She behaved like it was an inconvenience. I chose not stay as it was obvious I wasn’t welcome there today."
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